Now their site isn't anything too spectacular, to be honest it's rather simple.
Learn about their steels or options, look at the knives they're currently making.
Think about what you might want to have made and give 'em a call. Simple as that.
Of course if you don't want to call, you have other options… Fax 'em, email 'em, heck even send a real letter. But don't plan on buying one thru this site.
Now really I don't see this as a problem, if I'm going to put the money Busse wants for a new blade down on it, I want to speak with someone there anyway. I've called with questions and been handled professionally every time. Just a matter of time before they make one I've gotta have. When they do, I have no doubt about what I'll be getting into. The site is informative and the Busse Steel Heart I already own (and really do use, no safe queen here) assures me it'll be a serious piece of work.
Good site for the best blades = Cool.