Norman
5 months ago
Placed my first and LAST online website order # 126736 totaling $257.14 on 09/19/2020 for four (4) CHARMIN toilet paper and six (6) BOUNTY Select-A-Size Paper towels and this merchant had the gall to CANCEL my order because in the instructions I stated PLEASE DELIVER TO MY APARTMENT HOME DOOR ONLY! Do not understand what the issue or problem is with this request and apparently COVID-19 has not had a bad impact on this business as they apparently do not need or want business from a NEW customer?! That was fine with me as I found the merchandise on another website that values NEW business. Too many merchants are using COVID-19 as an excuse for lousy, inept customer service so I am wondering just what this business is using for CANCELLING an order just because the customer wants to assure merchandise delivery by their courier of choice UPS, which we have to date encountered numerous issues and problems with the UPS driver not delivering to the customer's door?! Save yourself the aggravation and stress dealing with this business! IgR 09/23/2020 at 6:09 AM EDT