Kelly
1 year ago
Beware of using. Paid $12500 for return tickets for 2 Australia to France.
Tickets were cancelled by Singapore Air the day before departure. Turns out the tickets sold to us were redemption award & as such prohibited by the Airline to be sold to another party.
Agreement subsequently reached with Business Class Club that they would provide replacement tickets for 2020 that were not redemption award, they have reneged on this agreement & in addition wanted another $4k in addition to the $12500 already paid for the cancellation.
Don鈥檛 trust them, they are dodgy & unethical.
Tickets were cancelled by Singapore Air the day before departure. Turns out the tickets sold to us were redemption award & as such prohibited by the Airline to be sold to another party.
Agreement subsequently reached with Business Class Club that they would provide replacement tickets for 2020 that were not redemption award, they have reneged on this agreement & in addition wanted another $4k in addition to the $12500 already paid for the cancellation.
Don鈥檛 trust them, they are dodgy & unethical.