Business

Guy
6 months ago

I write this review with a heavy heart because we have been using Chinatown, Highcliffe now for the last 15 years or more exclusively. But something serious has happened. For the last six months at times when it was open because of the current lockdown we have experienced a distinct reduction in the taste quality of dishes. In particular we most frequently purchase the Beef in Black Pepper Sauce which was their signature dish as far as we were concerned and every one we invited round to join us for a meal thought it was superb. But now for some time this has not been the case. The sauce just tastes like ordinary weak gravy
without any oomph which it used to have. The beef is tough where before it virtually melted in the mouth. We have endeavoured to improve it with added pepper but all to no avail. The last meal we had three quarters of it went down the waste disposal unit and sadly that is what it has come to; that was the last meal we shall have there until we hopefully see reports of a dramatic improvement in standards. I would suggest that the powers that be carry out a review of the ingredients and methods of over twelve months ago and see if they can't return to those halcyon days.
Regrettably our comments refer to several other dishes where there is a distinct lack of flavour and everything just tastes bland.
I am driven to write this review on TrustPilot as I have tried to contact someone on the telephone through the day without success and there is no email address printed on the menu.

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Kurt
11 months ago

Great Reviews on Google . Been working abroad as a chef. Tried this Nice looking takeaway 鈥?Chinatown 鈥?in Highcliffe in Christchurch Dorset was the worst I鈥檝e had for years ! Chow Mein was the worst I鈥檝e ever had. Asked for Kung po chicken to be extra spicy. The dumpling were warm and the pancake role was not crispy , either sat around for an hour or was already precooked and just microwaved!!! I personally think none of the cooks ever taste anything. It was luck warm but both main dish鈥檚 had no taste. Offered to replace if I ordered another dish. Not a great experience. I won鈥檛 be using them again

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