Busch Systems

Customer service was excellent

The process of placing the order was EXTREMELY complicated, but staff was very attentive and professional theough the process. The final delivery was just what I wanted

Busch Systems are always helpful and do everything they can to make an order that is placed live up to our expectations.

We got the opportunity to re-order some outdoor garbage/recycling containers with end of the year funds. The staff at Busch was able to pull the previous order from two years ago, remind me of the custom color options and made sure to prompt me about our additional signage that we had their art department do for us. Everything arrived on time, in tact and was easy to deploy.

The client coordination team did a great job of working together to make sure that my questions were answered quickly and accurately. They really are wonderful to work with at all points in the project.

I'm looking forward to the next time I can add additional bins to our operations! Thank you for being such an awesome support to our program.

Arrived in a timely manner, delivered to friends of mine who are expecting a baby. Greatly appreciate the timely delivery. Have heard nothing but good things from the expectant couple!

So happy to find a cloth diaper pail absolutely perfect. Everything was exactly what my daughter needed for her babies cloth diapers. Thank you.

I ordered two diaper pails which I needed to have in time for the arrival of my baby. I received a confirmation email which didn't say anything about an ETA. About 5 days later, when I hadn't received any shipping confirmation, I emailed to inquire about any delays etc., due to Covid restrictions, and received a quick reply from Rebecka advising me to fill out a form to sign (stating the customer will be responsible to any additional shipping/customs costs due to shipping issues) before the items could be shipped. I sent back the form, the items were shipped, I received them quickly and the products are well-made and work wonderfully with no detectable odour when the lid is closed! Rebecka also kindly added on the two charcoal filters I forgot to include in my order free of charge for the trouble. I would have given 5 stars but hesitate because had I not reached out when I did I would never have known a form was necessary to fill out to receive my order so I'm left to assume, I wouldn't have received them. I understand restrictions are out of a company's control but some protocol could have been put in place to email every customer who places an order or to state this on the website at some point during the ordering process.

They were very responsive to my many questions and even helped with some custom labels. I had a few products damaged during shipping and they were great about replacing them right away.

Fast and reliable shipping, and a great product. Thank you!

Everything arrived in place and was well structured easy to detach containers from each other.

Absolutely fantastic people to work with.

Awesome service and product for a reasonable price. I highly recommend Busch to anyone inquiring about waste management products.

Super Customer Service! Great Product!
Rebecca worked with us to create an order that was within the restrictions of our grant budget. She made sure our shipping was affordable and even sent samples ahead of time so we could test the product prior to purchasing. We love the product and are SO PLEASED with the service. We will definitely be sticking with Busch Systems for all of our future orders!

Busch is always wonderful! We are a distributor for their products and always satisfied with their service and our customers with their products.

Great products and great customer service!

Easy to order and great quality!

Great Service! Happy with the product

Love your product. The casters did not ship with our order, but Rebecca had replacements sent within a week.

Great People, Great Products, Great Service!

Great customer service, quick response and timely delivery.

They were great to work with

Always consistent service. Great quality products and good customer service. Customer service is always excellent!

Busch Systems offers a quality product (18 gallon recycling totes) at a very reasonable price. Their customer service is excellent as well. No problems with getting all my questions answered. Shipping time was fast.

These recycle sets are perfect for the classroom………they don't take up a lot of space, hold a week of recycling and are small enough for all ages of students to handle. Totally awesome addition to our school. Thanks!!

great working w/you, and products are so nice!