Freddie
1 year ago
Easy purchase would’ve preferred to see list of bike best to lesser models. In other words top of the line bike being first option.
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Miguel
1 year ago
When I purchase my battery it said I would receive by 12-30-19 from UPS and now UPS is saying 1-4-20 so can't rate you for what I haven't received yet.
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Dylan
1 year ago
Easy navigation. Would like to see more installation videos for accessories, or at least links to videos If they have already been made accessible via YouTube.
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Selena
1 year ago
Great customer service! Ken called me back without me even leaving a message, and answered all my questions patiently and accurately and quickly processed my order.. ON CHRISTMAS EVE!
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Daniela
1 year ago
Was plug and play easy. Need to remove end of shock to install. Top end speed is a 2-3 mph faster than 350 watt.
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Evelyn
1 year ago
Quick ordering. Looks like a fun bike. Excited to receive it.
Shopping was quick too. My son will be happy with his gift
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Frances
1 year ago
Easy, straight forward. It would have been nice to know some basic expectations with shipping delivery. Otherwise it was simple.
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Cara
1 year ago
I am looking forward for my Boys to try out your bikes. They have been wanting one, and we are super excited. The shopping experience was awesome and so easy to order and pick and choose what one likes.
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Camille
1 year ago
Recd order in two days. Box had damage from shipper which broke a piece. Called and had someone answer and shipping out replacement tomorrow. Highly impressed with level of customer service. This is why we went with small local company!
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Russell
1 year ago
Would have liked to have seen more pictures of the mini bike (voltage meter) on the TT350R or at least a description of it. Ride time would be helpful too, in addition to max miles. The unboxing video was very helpful. As far as shipping, it would be nice to see an estimated delivery time. I'm hoping these will arrive before Christmas.
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Elijah
1 year ago
Can't wait to see our grandson's face when he gets his new TT350 with accessories! Thanks for your help!
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Mike
1 year ago
Good website and bikes look very high quality. Look forward to seeing what it can do once it arrives.
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Hillary
1 year ago
Quick and easy. Very user friendly interface and understandable. Can't wait to play with my kids new toys. Lol Thank you Burromax will update review when product is in and tested. Happy Holidays!
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Nolan
1 year ago
Purchasing process was easy. Received bike quickly. Bike was packaged very well but delivery service still managed to crack the shell. Burromax customer care was quick to respond and sent a replacement ASAP. Bike is very easy to assemble and it looks amazing. Our son is going to have the best Christmas ever!
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Reid
1 year ago
Great information, YouTube videos showing great product, plenty of selection available to choose between, and Lithium to boot. Proud to support Burromax seeing the support provided to our Veterans.
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Jill
1 year ago
I've seen these at different drag races and thought that one would make the ideal prize to give away. I will try to get Erica Enders to autograph it before we have the drawing on Father's Day.
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Wade
1 year ago
Quick, easy website. I called sales also and was called back within 5 minutes. Super friendly and helpful. Thank you!
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Freddie
1 year ago
Joe was incredible to work with and very helpful and friendly. I couldn't recommend this company more!
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Samantha
1 year ago
Called sales rep ahead of time to see if they would have parts in question at certain event. They stated they would have it on hand at the event, and sure enough they did.
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Marsha
1 year ago
My experience was great, I wish all customers service rep and leads were that professional and compassionate towards their customers.
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Terry
1 year ago
I phoned in my request and was pleased with the support and suggestions. I recieved a lithium battery and charger. We charged it and a 50lbs boy rode it for neaely an hour on grass! Thats better than the claim. We have not had weather to ride again, but if it fails to live up, I'll reach out to them.
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Austin
1 year ago
I purchased my Burromax at The Indianapolis Motor Speedway. Two gentlemen were there to assist me in my purchase. Both of them were very knowledgeable, helpful, courteous and just downright fun to hang out with.
I could not be happier with my experience.
I could not be happier with my experience.
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Kristina
1 year ago
Burromax went above and beyond, replacing an item damaged in shipping with a new one sent out immediately requiring only photo documentation, no return shipping, etc. Thank you Burromax!
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Kirsten
1 year ago
My friend Jarrod bought his over a year ago. My daughter was riding it and I asked Jarrod if he was satisfied with the bike. He said he couldn't be happier with it. I bought one for Emma's birthday present and I feel the exact same way about as Jarrod, I couldn't be happier. My daughter loves it and it holds up to endless hours of riding fun.
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Wendy
1 year ago
Had an initial issue with the bike, I called and they assured me it would be handled. It was a simple small adjustment. Repaired and have had a blast on this bike ever since. This bike is small but mighty/