Carolyn
5 months ago
Burner App Review: Have been using this app for almost 2 yrs, but use has been minimal. Up until a year ago, I didn't experience any issues. Recently, the service has been MALFUNCTIONING on a regular basis; callers can't leave a voicemail message, and I can't answer a burner call. Contacting customer service is a joke, they give you the same canned response each time. Even if you experience persistent issues, don't expect them to call you to actually resolve the problems. If you were to be a daily active user with this app, you're in for a 12-hour headache every day.
Avoid this app at all costs, I'll be dropping the service asap, and would rather pay more for something that actually works. They also billed me in advance of my renewal date – completely unethical. They obviously make operating changes, but don't inform their customers of those changes. As far as I'm concerned they engage in theft and false advirtising. DON'T WASTE YOUR TIME OR MONEY on something that doesn't work!
Avoid this app at all costs, I'll be dropping the service asap, and would rather pay more for something that actually works. They also billed me in advance of my renewal date – completely unethical. They obviously make operating changes, but don't inform their customers of those changes. As far as I'm concerned they engage in theft and false advirtising. DON'T WASTE YOUR TIME OR MONEY on something that doesn't work!