Savanna
4 years ago
no problems here! got a new gaming PC from here a while back and haven't had a problem.
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Sara
5 years ago
Built the box as their website suggests they would. Delivered on-time.
Had some minor issues with software, which looks like it was my fault. They took a look and repaired.
Good communication throughout.
Thanks guys
Had some minor issues with software, which looks like it was my fault. They took a look and repaired.
Good communication throughout.
Thanks guys
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Ashlie
5 years ago
Put a custom PC together on there site which was easy enough and came within the time specified. reasonable prices compared to some places i tried.
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Hilary
5 years ago
Really helpful staff helped put a very specific PC together. Arrived ok and worked perfectly. No complaints.
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Rosa
5 years ago
Needed some quick advice just before I purchased the PC I had put together on their website. They were very helpful so I promised to give them a good review, here it is. The PC itself is brilliant and exactly what I wanted.
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Ericka
5 years ago
I ordered a Custom PC from Build Your Box on October/2014. The SSD drive was faulty and running much slower than advertised (slower than a HDD drive). I have sent them several emails about the problem right away, and they kept asking me to update various firmware on the PC. I finally got around updating all of them, and the SDD remains at fault. They told me they could take a look at it, but I would have to pay a fee. This is completely unacceptable, they sold me a faulty PC and refused to refund me or replace the item. I believe suggesting to charge me a fee to fix a broken item they sold could only be done in bad faith.
EDIT: Later on I've found out they had screwed only a few of the screws on my motherboard, which suggests they might lack technical knowledge.
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Lawrence
5 years ago
Good service – was a little nervous buying a bespoke PC over the internet. I received good support in the specification stages, the PC was built and delivered on time and works as expected.
One small question I had after delivery was answered promptly and effectively so good after sales service too.
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Marquis
5 years ago
Helpful, responsive, Good Value, know what their doing, excellent communications, fabulous build quality, i cant reate them highly enough, will defianately use them again next time no question or doubt about it
You will not regret using them, i give them 11 out of 10
You will not regret using them, i give them 11 out of 10
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Julia
6 years ago
I received the completed box right on time from the tracker
info the courier provided. 鈥?IMPRESSED. I was also equally impressed
the machine was built/tested and delivered inside the scheduled
delivery date 鈥?again, more than impressed.
I found this to be one of the easiest complex purchases I have made
and commend you and your staff in doing such an excellent job. Quality
is excellent, communication excellent and I wish you every success
onwards and upwards.
Thank you for making this a very memorable and happy experience.
info the courier provided. 鈥?IMPRESSED. I was also equally impressed
the machine was built/tested and delivered inside the scheduled
delivery date 鈥?again, more than impressed.
I found this to be one of the easiest complex purchases I have made
and commend you and your staff in doing such an excellent job. Quality
is excellent, communication excellent and I wish you every success
onwards and upwards.
Thank you for making this a very memorable and happy experience.
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Mayra
6 years ago
This computer is better than I had ever hoped for! The process of designing a PC on this site is so much better than any others I have seen, it's straightforward and very enjoyable. The order arrived precisely on schedule, and was ready to go out of the box, and I was kept up to date with the whole building and ordering process. I would have been curious to know though what was happening in more detail, such as the tests the computers go through and stuff.
Strongly recommended though!
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Charles
6 years ago
Exactly what I wanted, no problems, very easy to order.
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Haley
6 years ago
Website is excellent, pc was built with no issues and arrived within 1 week. Nice to find a site where windows 7 can be specified with no extra cost.
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Moses
6 years ago
Bought a PC, mouse, keyboard and monitor from this company last week. Everything working great so far!
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Amber
6 years ago
I have ordered three machines so far from BuildYourBox. The website is easy to use, the machines were built and delivered within a week and there were regular updates on progress.
I used to source the components and build my own, but both in terms of price and effort, buying online has been easier.
I will use them again when the next machine needs replacing.
I used to source the components and build my own, but both in terms of price and effort, buying online has been easier.
I will use them again when the next machine needs replacing.
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Nadine
6 years ago
Used the pc builder to create the pc to my exact specification. Everything went smoothly and the PC is great.
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Olga
6 years ago
I had my doubts about ordering such an expensive item online, but it was a no-brainer when compared to high-street pre-built options. my new computer is built superbly; very organised and tidy. it arrived exactly when predicted too.
Build Your Box have saved me a ton of hassle for a great price – as long as you know what you're doing as far as computer parts are concerned, you'll get just what you're after!
Build Your Box have saved me a ton of hassle for a great price – as long as you know what you're doing as far as computer parts are concerned, you'll get just what you're after!
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Chase
6 years ago
Very happy with my PC. 🙂
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Marshall
6 years ago
My experience is of 1 machine only ,the rear of the case arrived dented ,the company did not want to know they said the photgraph of the machine leaving them was perfect , i fixed this myself, the second problem i had in which i did not contact them was the usb connector inside was not seated correctly 5 min fix , would i buy again 50/50 depends if i had time to build my own box
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Sonia
6 years ago
Would recommend to anyone, easy to deal with and great products.
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Graham
6 years ago
When I first ordered a PC off Build Your Box I was wondering if it was going to be as good as expected and boy was it! It is an amazing PC! I will deffo be ordering from here again and I will be telling any of my friends interested in buying a PC about this amazing site!
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Lena
6 years ago
Ordered two custom computers and appreciated being able to fine tune the order over the phone.
Parcel Force managed to destroy one but this was quickly replaced by Build Your Box.
Would definitely use them again as long as they have someone to answer the phone.
Parcel Force managed to destroy one but this was quickly replaced by Build Your Box.
Would definitely use them again as long as they have someone to answer the phone.
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Cameron
6 years ago
The product its Amazing cheap price high quality in customers care and in the components
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Celia
6 years ago
Arrived on time but without the second hard drive configured or the firewire working. Also some installation of extras not undertaken. I had to buy another firewire as the one supplied had been damaged during fitting. I spent around 拢400 in engineers fees to get the whole thing up and running as it should be.
I was not able to take advantage of the warranty as I needed the computer to be able to do my work. I had already waited a week. besides, a company that cannot properly put together a computer costing over 拢3000 is not one that I would trust to rectify any faults.
I was not able to take advantage of the warranty as I needed the computer to be able to do my work. I had already waited a week. besides, a company that cannot properly put together a computer costing over 拢3000 is not one that I would trust to rectify any faults.
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Clifford
6 years ago
Reasonable level of customisation on the website allowed me to get what I wanted much more than I could have achieved in the shops. It arrived fully installed and ready to go.
Had a few funny programs on it when I started to install my software, but am unsure if that was on the before or if it came with a download of chrome but took some getting rid of.
Been up and running for a few months now no problems encountered so far.
Had a few funny programs on it when I started to install my software, but am unsure if that was on the before or if it came with a download of chrome but took some getting rid of.
Been up and running for a few months now no problems encountered so far.
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Frances
6 years ago
Very good service – machine is well built as specified and doesnt contain any of the bloatware that plagues other vendors. Would recommend this to anyone