Bugaboo

i bought from a shop-not bugaboo. i've had comeleon for 8 years-used for 4 kids. sold it and bought the fox which glides like a dream and has lots of pros-it's now 2 years old and not a single issue-looks brand new. just bought the ant and my daughter loves it. has lots of pros compared to other brands. i'm definitely a bugaboo fan!!

We love our bugaboo.

Save your money and go for a cheaper pram. Our Fox has gone wrong inside 6 months, seriously poor at sorting the issue it now looks like we have to wait 2 months or so for a replacement! Don't go near them, seriously not worth it.

Bad customer Service!!! I emailed directly after having issues with my buffalo (it was coming to the end of it's 2 year warranty & I had registered it for the extra year when purchased) They were terrible… we had ordered and paid for the pram in December but didn't collect until February and they point flat refused to assist stating warranty ran out in the December and I should of registered it online within 3 months of purchase to qualify for the extra year, which I had done. Luckily we bought from an excellent shop who took the matter in hand and have fought our corner with resolving the problems! I expected much more from a company producing such a high end product. Would def recommend buying from a reputable dealer NOT direct from bugaboo!!!

Bought the new "top of the range" Bugaboo Fox with a price tag to match and it's broken after just 9 months use. Disgusting – not worth the money at all and Bugaboo refuse to help, just keep referring me back to the retailer who's worse than useless. Its a fault Bugaboo are aware of as on the Fox Mark 2 they've fixed the issue.

Bugaboo pram, had for 14months had to get the handle fixed once by a 3rd party bugaboo recommended. A few weeks later the handle has stopped locking into place and now useless. Stop using cheap plastic parts for the main load bearing items…

Besides 1 day delayed, then it's all good

Made a pushchair order on their website and it was a pleasure. You can customize to your own design. When the pushchair arrived it was easy enough to assemble is lightweight and easy to manoeuvre. I cant wait to use it once baby is born! The only negative was the courier who left the item outside my house all day!!

Looking at the Donkey and the site was hard to navigate when adding on the additional carry cots, seat etc.