BudgetAir.PT

Please try to avoid Budget Air at any cost. I cancelled my flight last year and it has been over 13 months and still have not received my refund, I was informed that the redund was processed (pre-Covid), yet no refund. The contact is lousy and disgusting. Anytime that an email is sent to them, the response from Budget Air is an automated response.
PLEASE SAVE YOUR MONEY AND PRECIOUS TIME!

I bought a airplane ticket and when I went to the check in the airplane company told me that there was a problem with the reservation so I did not flight.
It was impossible to contact the customer service because it is closed at weekends!!!
Never tries this experience.
At the end by email they said that they refund only the airport taxes!!

I've bought two tickets from Lisbon to LA from BudgetAir and it came to a nice price of 676鈧?with the company norwegian… but one day latter for curiosity I went to see how much was the trip if I booked from Norwegian and it is 100鈧?more cheep. I contacted Norwegian and they said the process was very simple. I just had to cancel the tickets with Budget Air and buy with Norwegian again.

But the Thiefs of Budget Air (That give bad publicity) said they could do that because the company didn't allowed it.

DON'T BUY FROM THEM I WAS CHEETED AND MY LAWYER IS NOW TACKING MEASURES TOWARDS THEM

Hi,

I've booked a flight from Thessaloniki to Santorini for me and 2 more friends. The booking was made on May 5th. 4 days ago (May 24th) I sent an e-mail asking about the tickets. They answer me saying that they have already sent me an e-mail on May 10th saying there was a problem during the booking process, the booking was cancelled and the money was already refound to my PayPal account. I checked everything and nor an e-mail on May 10th was received, neither the money was refound to my PayPal or Debit Card account. I tried again to call, sent an e-mail, everything, and until now no response.

In the end I am with no tickets and no money. Please help me to get out of this situation ASAP.

Best regards,
Duarte Barreto