Brooke
5 months ago
I've ordered their "mystery color" pants since they were 50% off and naturally I got the most unflattering color (caca) one can ever imagine. Sale items are final sale, so I cannot return them. I then went on their website, wrote an honest review and it was not posted! When checking "feedback" one can see there are only 2-3 three star reviews, with the rest being all five stars. I'd think they doctor their review portion of the website, so I don't want anyone to be fooled by it. They did offer me a $10 discount off my next order, but I don't think I'll ever order from them again
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Chad
2 years ago
After my pair of pants fell apart with many holes within a few months, I complained, and they offered me some credit for a new pair which was nice. I asked about the different pants, and they said the organic cotton one was more prone to holes, so I should order a regular cotton. I did so. When I received the pants, they were completely different in style and about a foot shorter in inseam and so didn't fit at all. The inseam is not listed on the site. I asked about them and they said the style is just different and I would have to pay for shipping to return them. I had already paid for shipping to receive them. I basically paid an extra $30 for pants that were not well described and am stuck with the holey ones.