Bucolondon

Fabian
11 months ago

So much disappointed, I bought a pair of trainer shoes two and a half months ago and they haven't arrived until now. The only message I got was they have been shipped and nothing else until now. Their website is down and there is nowhere to contact them. If I could get my money back the better. I am so much disappointed in them.

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Alec
11 months ago

Buyer Beware! Terrible company and terrible products, bought a starry watch and it does not work as only one hand moves. Sent many messages, no response at all, there must be a reason why they do not have any phone number and only accept debit card payments…. no way to have any comeback when you receive a rubbish product not as described and not working. Shame on them!

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Christin
1 year ago

Terrible company and terrible products, I bought a rose gold watch in August and discoloured in September, sent many messages, no reponse at all, there must be a reason why they do not have any phone number!! I am getting to a point that the company is a fraud and needs to be reported.

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Joann
1 year ago

Awful piece of jewellery, tried to return yet they wouldn鈥檛 give a return address, and wouldn鈥檛 let me post a bad review on their site, cheap junk DO NOT BUY

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Austin
1 year ago

I ordered an item from Buco London 2 months ago, and paid online via my card, but I have still not received my goods. I have sent several E-mails to query, of which none of them have been replied to! I am fuming as I can't seem to find a contact number anywhere and I want my money back or some kind of explanation as to where my goods are?

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Cori
1 year ago

If possible,I wouldn't even give it one star.
A lot of mis-selling and misrepresentation to fool people into buying these watches.
First of, it said Buco-London like it was a Jeweler based in the city of London, UK hence why i bought their watch on sale from Facebook in the first place. It also said order was dispatched same day as it was placed, so i was expecting delivery within a day- not knowing this was a product coming from China and that it was going to take weeks to arrive, with no warning ahead of time.

It then arrives 3 and half weeks later, and it is very obvious that is was a cheaply made item of the lowest grade and quality. There are no sparkly or starry stars effect on the watch, and it is a brand called Tepha which was poorly and cheaply engraved inside the face of the watch. The magnetic strap seems to be ok, but what they called rose gold appears more like copper that is fading away.

Within just 4 days of wearing this watch, the plastic hexagonal face fell off without me even realizing, and without any application of force in anyway. Then in just a day,the minute hands came off, and the numbering began rubbing off as well.

I am definitely going to ask for a refund on this crappy cheaply made piece of item. The company should not even be allowed to be trading any way. What a complete waste of time and money.

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Deanna
1 year ago

utter rubbish, lucky bag toy, takes ages to come, cheapi garbage sold ecpensive, trist bad reviews ppsitive ones faked!! chinese good food bad qualitu products. DO NOT BUY!!!

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Anne
1 year ago

DO NOT USE. Product is very cheap chinese junk

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Shelby
1 year ago

Honestly absolutely appalled at their customer service. Been a long time and haven鈥檛 even received my watch yet with no information or answer by them.

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Heather
1 year ago

Amazing! Jeweller valued much higher than I paid, glad I got involved with their last promotional giveaway. Arrived fast a++

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Aisha
1 year ago

The product purchased online is nothing like the product that arrived.

The watches are not stainless steel, but painted plastic. The brand name is not "modiya", but "Tephea." The font on the clock-face is completely different. There is virtually no glitter on the clock-face, which is a key design feature of the watch sold online…

For a product with an RRP of 拢299.99, it arrived in flimsy bubble wrap…from China… (funny, given that the company's selling point is being a London brand??). I'm talking full blown Chinese postage stamps and a 2 week + delivery wait.

The quality is so poor I wouldn't even spend 拢5 on it for a child.

I have requested a refund (that I need to pay for!!), so will report back again to see if they can redeem themselves slightly with forthcoming returns.

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