Emanuel
2 years ago
At their Budapest office they gave to us a car saying "no need to check it, it is new". FALSE! We checked and pointed out 3 large 10-15cm scratchs. The staff lady angrily marked one of them 2mm from the real position it really was, and when we returned the car they said the scratch was new and charged us for that. Claimed to the main office and no solution was given. I checked opinions about this office at Google, and it seems this is usual and they are professional robbers. Never again we will use this company!
,
Trevor
2 years ago
Picking up car was bad experience.After a 15 min. wait mr.Almedin Hanic
was our clerk. He was not friendly to start with, he turned very rude when
I declined the insurance he was selling me. He mumbled the instructions
where to get the car, which is quite a long walk. The car was a Dacia and
as soon as you open and close door you know you got a cheap car.
Cannot complain about that since I did order an economy model, but it is a tin can. Drop off in Koblenz was no problem with an courteous staff
was our clerk. He was not friendly to start with, he turned very rude when
I declined the insurance he was selling me. He mumbled the instructions
where to get the car, which is quite a long walk. The car was a Dacia and
as soon as you open and close door you know you got a cheap car.
Cannot complain about that since I did order an economy model, but it is a tin can. Drop off in Koblenz was no problem with an courteous staff