Dexter
1 month ago
I鈥檝e ordered a few things from bt21fans and the problem is that it takes 2 months to receive anything from them. Products have all been fine until recently. One of the things I ordered had holes in it. When I reached out to customer service it took a week for a response. They offered me a third of what I paid as a refund. UNACCEPTABLE! After weeks of multiple emails going back and forth they agreed to send a new one. That was 2 weeks ago and it still hasn鈥檛 shipped. They only reason I gave them 2 stars is because I actually received the order so wasn鈥檛 a scam. Just shitty customer service and an eternity of waiting.