BT Office Furniture & Interiors

Ordered and paid for 4 filing cabinets. Informed next day the price was wrong on the website. Offered a refund or pay the balance of the new price.
Poor customer service, no reduction offered on the new price. Waste of time, sourced the cabinets elsewhere.

All my chairs and filing cabinets come from here. My home office might as well be a mini show room for them. Great products, great service and everyone I have dealt with has been a pleasure to speak to.

Great service, we had lots of guidance to make sure what we ordered fitted our needs and good communication about delivery and time frames. The installers were polite, efficient and tidy!

My company have used this company for many years for our office needs. They have always provided an exceptional service. This most recent experience has been top notch; from the ordering process where the communication was spot on and queries answered promptly, right through to the delivery where the delivery man went over and beyond. I highly rate BT Office Furniture and certainly would not hesitate to recommend them.

This morning on the A316 and M3 one of their vans drove with complete reckless abandon, intimidated a driver, drove less that a meter from my bumper on the motorway and consistently broke speed limits.

Dangerous driving with the reg HX15(or 16)

Having struggled to source the exact furniture I required for my home office locally I had to resort to the internet and had the good fortune to stumble across BT Office and one of their sales representatives Dixie Park. Dixie was a delight to deal with, very responsive, knew her product and was very accurate with delivery times. I had to get the desk and side unit delivered overseas which was a worry as it was predominantly glass but everything proceeded without a hitch. Really delighted with the end product and would not hesitate in recommending this company.

Product was damaged and not the same as was on the website. They refused a refund.

Nothing was too much trouble for the representative of btoffice I dealt with (Dixie Park). I had to change my quote requirements several times and it was dealt with speedily and with good grace. The quote was competitive and the furniture is as described, very happy with it. Small issue a day before delivery when a percentage of the desk tops weren't ready for the install date, however I was offered a solution which wasn't needed as this was rectified three days later and didn't cause us any issues. The installation crew from both btoffice and Interiors were fantastic. A job that I expected to take a full working day was completed by lunchtime and all packaging was cleared up and removed. I would definitely use this company again.

Problem with my new chair and BT didn't hesitate to return it to the manufacturer where it was quickly repaired…

Great service and I was kept informed during the repair…

Superb Furniture, good personal service, one or two slight problems on delivery which were promptly and professionally rectified.

First experience procuring Chinese manufactured product, the team were friendly and prompt when tendering for the business.
Product was delivered ontime and assembled perfectly.

Will be making more enquiries with BT.

We were planning a complete office re-fit, I made one simple phone call and the ball was rolling.

They came to our office to measure up and listened to what we were planning & needed (which is very rare these days). Within 48 hours I had a fully designed floor plan and everything priced up. Even when our 鈥榩owers that be鈥?changed our requirements (and believe me, this happened a number of times) didn鈥檛 faze them!!

Their pricing is very reasonable and their team were really friendly and knew what they were doing. We even got help outside office hours and after our main installation was completed.

So has I said – Simply Tremendous. I would highly recommend using these guys!

Large range to choose from, really helpful team at purchase stage and helped me ( a novice furniture buyer ) in every way, including checking that the table system would work in our space. A pleasure to deal with, delivery was smooth, installation completed quickly, efficiently and no rubbish left at all.. very impressed with the whole experience

BT Office Furniture were fantastic – their service is first class, very friendly and helpful. Delivery and fitting was worked around the completion of our new office – no hesitation in recommending them – thank you to all for a great service.

Excellent service and quality of furniture – highly recommended.

Truly professional, friendly and competitive service…. We have kitted out 3 floors with all new furniture and we were provided with full schematic layouts and site visits to ensure everything would be perfect… Can't recommend enough!

I came across BT Office by googling whilst planning a refurbishment of our Contact Centre. The website was quite good and easy to use but I needed help with pricing. I called and spoke to a lady called Amanda. She was very helpful and informative and we eventually decided on BT Office to be the supplier of our shiny new furniture. I have been quite an awkward customer but Amanda has consistently gone above and beyond and really helped me achieve some very tight timescales. Everybody that I have dealt with at BT Office has been friendly and helpful and the installation team were great too! All in all I would definitely recommend them and will be using them again whenever the need arises. Thank you so much again.

A pleasure to deal with from start to finish. The items were great quality and when one arrived with a fault it was quickly replaced. We will be back to buy again from this impressive company – Thank you Amanda and Dave for all your hard work.

Wow what a fantastic company. Even though they are based in Dorset and we live in Tunbridge Wells they came out to measure our home office and plan a layout for us. Amanda worked around our busy schedule and met as before we had to leave for work. The company have been faultless and our office looks amazing. Thank you

I trawled the internet to find just what i needed and this company had it. Placed the order, excellent communication from Amanda & Dave, delivered within the timescale from ordering and even with a two hour window… Installation team were pleasant and had the desk assembled in no time, no mess and they took the packing away too. Hard to find a Company like this, would definitely recommend! Very happy! Thanks to you all at BT Office Furniture.

I needed a new desk and sundries They were very professional and knowledgeable. All the items were delivered and installed very quickly.
A much better choice that a certain large American stationary store that sells office equipment!!

Our brief was delivered over and above our expectations- we were bowled over by their professionalism, their understanding of our needs and exceptional customer service.
I have no hesitation in recommending BT Office Furniture- we arranged for quotations from three different suppliers and BT Office were head and shoulders above their competitors.
Thank you BT Office, you have given us the "wow" factor!

great advice and service

In all aspects of the order – manufacture, supply and delivery – we were kept informed of progress, even of possible delays in manufacture so that expectations were not found wanting. Delivery, unpacking and removal of packing rubbish expedited with minimum of fuss and time. Follow up order a certainty and would certainly recommend to other customers.
C Higgins
The Feoffees of Tetbury

The company were excellent in advising us on a new office / desk layout and the result has been first class.