THEY MADE US WIRE TRANSFER AND KEPT OUR MONEY CANCELED AND DID NOT RETURN WIRE MONEY AND WANTED TO CHARGE US ON TOP THE SUM OF $100 FOR CANCELING THEY WILL KEEP YOU HARD EARNED MONEY
HAD TO FILE FRAUD WITH OUR BANK TO TRY TO STOP THIS NEAR CRIMINAL ENTERPRISE!
WOULD LEAVE 0 STARS IF I COULD OR IF WE HAS THE OPTION!
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"I'm sorry to hear that you do not feel that AIA is treating your case fairly. From the dispute notes, I see that they offered to cover a partial refund and you refused it, and also did not return the release the deadline, so they closed the case. I also see that you were disputing the items due to cosmetic issues, however, the Refurbished condition description clearly states that items may have cosmetic issues."
"Unfortunately, B-Stock is not able to alter or reverse a decision made by AIA. I would encourage you to continue your communication directly with them if you feel that they should review the case again."
At this point, legal action must be taken since these companies have built a wall of unjust options for the buyer. These companies including Bstock to not care about their buyer. I would recommend staying far away from this company and take your business somewhere else like liquidation.com (which we have had way better service than Bstock)
Buyer Beware!
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"Based on the information and photo documentation you have provided, you will not be covered at this time. Since this is a unmanifested customer return lot, there is not guarantee which items you will receive. Additionally, customer returns may have been returned for any reasons causing damage and missing parts to the items. The seller is not willing to assist at this time due to the nature of the auction. We will be closing this dispute at this time."
Thanks,
Anna Crain
Claims Analyst
Auction Insurance Agency
Birmingham, AL
O: 205.414.7056
[email protected]
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Not good experience at all
whenever you have seen this seller details do not buy anythings from him
name Nathan Bartow.
Seller is cheating with member of public I have won 3 orders from the same person almost $4500.00 unfortunately he was lying all mobile devices were iCloud locked and same of them register as stolen phone,
Bs-tock is not consider cause we are internationally located.
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This is one of the worse company i had purchase with. They have 0 buyer protection. Seller send you garbage and saying they sent you correct item which is totally false. whatever they say on the description its not TRUE. I have lost almost $4000 on their platform. They want wire from you not Credit or Debit card. Wire which you wont be able to dispute from your credit card. BUYER PLEASE BE AWARE SPECIALLY FROM BSTOCK SUPPLY. Less then 0 Star
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SUBJECT: ORDER # SUP127369, WANT A RESOLUTION
SITUATION:
I bought 200 pieces of Microsoft keyboard through BSTOCK, however, it was stated in the description that the buyer should arrange for shipping. Anyhow this is what happened afterward.
1) I reached out to the seller via telephone more than once, without success.
2) I tried reaching out to the seller via email, also no response.
How else can i arrange the shipping if i am not able to reach the seller?
After multiple unsuccessful attempts to reach the seller, i decided to contact BSTOCK directly and have them cancel the order and issue a refund. What happened next was very troubling.
BSTOCK ACTION:
A representative from BSTOCK told me that they are willing to cancel the order and refund me less $100.00 because there is a $100 fee to have an order canceled. Failure to pay the $100 would result in my account being block from making bids.
I disagree with this course of action because i have done all that i could have done, and i should not be held accountable for something i have no control over.
MY THOUGHTS
1) I have tried to reach the seller many times, without success.
2) It is not my fault that i was not able to reach the seller and should not be held accountable for such and shouldn't be forced to pay a fee when i have done all that i could have done.
3) My account should be credited with the full amount i paid, and nothing less.
4) I should be allowed to continue doing business with BSTOCK, as i did not breach any terms and conditions.
I am very disappointed with this issue and would like this issue address right away, because as i said, i did not breach BSTOCK terms, also, i have spent thousands with you BSTOCK and i should not be held at ransom for something i had no control over.
Thank you
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They never refund my money and claimed it's all "As is"
I understand what is the term As IS , means after being 12 years in business, but selling %100 Junk to people, can not justify "AS IS"
This company , simply buy over stock, from sears, costco, … nordstrom… and then they sort it out and take all the useable item out of it, and then list the garbage and damaged ones to sell to public.
This is basically their operational model, and they protect themself by law, indicating , all merchandise is " As is, and you may get damaged one"
I still can't believe this kind of companies operating in America, if they were in other country, we could easily see them in court.
Stay away, and pay any load you are interested to buy after inspection and visually see it.
Thanks
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