Shauna
9 months ago
Steven in your office was outstanding, I received a more than poor service from Bensons For Beds, (where I purchased the goods) I looked up the people that actually made my bed (BSSB) I was ill informed on my rights with the warranty from Bensons.
I wanted a second opinion so I contacted BSSB…I received a call back very quickly, I explained about the remote for my TV bed had broken and he ordered a replacement on next day delivery for no fee or charge and informed me that I get a 2 year warranty when bensons told me I only get 6 months. He was amazing and was hassle free Keep up the good work!!!
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Alexandria
2 years ago
If the bed your thinking about getting is made by bssb furniture innovation, DO NOT BUY tv lift mechanism breaks for fun..