One downside I can name is that their order system did not give me an automated notification when the order was handled/shipped. Send an email asking for it and got a tracking number in the reply.
Absolutely love the clothing. Ordered a mid-season jacket (wool, formal) and shirt (formal) and their sizing is spot on, the quality and look of the items is amazing. Best jacket & shirt I bought in a long time and even though I do not like GLS myself, delivery came within a week from Denmark to the Netherlands (ordered on Sunday, delivery the following Friday).
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However when we went to exchange the shirt, this was refused by the staff, as a label was missing. I suppose the suspicion is that I could have been wearing the shirt if a label was missing 鈥?but it is way too big for me.
So basically now I have a brand new shirt that I can鈥檛 use鈥?