Brunswick Garage

I went for repair car light.
They had call dealers (Vale Autos) and ask for part and price, its price (included vat) are 拢87.36 but Brunswich garage ask me to pay 拢94.44 before place order, i paid and they given me invoice of 拢94.44.
I checked invoice they charge VAT +拢15.74

Added VAT multiple times

Took my car in for a water leak, and was told it was a damaged water pump. While the work was done quickly but the cost was over 拢512, with 拢240 just for labour and 拢146.95 for a water pump. I checked the price of a replacement part and found one for under 拢100.

Seem to me they overcharge

I live in Pascoe Vale and I serviced my Volkswagen Polo GTI here couple of times. My experience having to deal with Darryl is that he is a Great Mechanic who provides great service. Darryl is very knowledgeable and trustworthy. Overall they are a reasonably priced repair shop for the quality of the service that you receive. I will be returning.

Bought my car in for a service. The waiting area was nice and clean,, with refreshments available. However – when I put the car in to reverse to leave I noticed there was something wrong. There is now an issue with gear changes to D and to R. Its like someone drove my car but wasn't sure how to change the gears, so forced them in to place instead of pressing the button on the gear stick. Something is out of place in the gear stick area. The garage offered to look at it me for a charge. If I'm going to pay someone to look at it, it would be someone who knows how to drive the car. I also noticed when I got home there was a cover on my drive. I looked it up – it was the oil sump cover. Told the garage about it as it was clearly as a reult of their bad work – they said these things happen, come back in and we'll put it back on. No thanks!!! PLEASE AVOID!!!

MOT check completed in 30 mins for my Smart car. Thanks!

Please do not bring your car here! Took my car in for a service today and they damaged it, tried to cover the damage with some paint, and then wouldn鈥檛 accept liability! So I am taking them into court. Awful customer service on top of it all. So disappointing.

I had taken my car in for an MOT and it had failed on a seatbelt. I was told the car was not roadworthy by a mechanic and he quoted me 拢200 for 2 hours work, not including price of part. I said I could not afford it. I spoke to a manager who said that was the quote and neither of them told me I did not have to have it repaired there and I could pick it up. I rang back when I found this out and they refused to apologise and said it was 'common knowledge' a car could be picked up. Other local garages charge lower rates and only on work done.

In 2013 we bought a BMW x3 … very pleased with the car but dreading dealing with BMW and their extortionist service prices. We were also generally worried about establishing a relationship with a new garage … the TRUST issue.

Soon after buying the car a few problems turned up that were not picked up by our BMW (and expensive) car investigative report.

After calling BMW it was clear that using them would cost us a small fortune in any outcome.

Luckily a local internet search for BMW specialists yielded Brunswick garage.

Right from the start have been a joy to deal with : they seem to be on your side rather than to get you. They were very fair when dealing with the small oil leak.

Next service. Prices are structured and correct. Again, not out to get you. If the car is fine , they will not replace parts.

I needed some help with a few extra parts that I ordered, Andy at reception, came and helped me out, on his own back and would take nothing for it.

I feel that these boys operate with a clear conscience, (exactly how I have acted in my professional career), so don't have to worry about anything bad catching up with them.

These guys are customer orientated. In waiting room you even have decent coffee, cold drinks, cake, crisps and access to the internet.

I recommend Brunswick Garage to anyone who needs a BMW specialist in Southgate, Friern Barnet, Finchley, Bounds Green area (oh they also do VW, Audi and Seat).