Precious
6 months ago
to reach a person about your Bruce Lee order call the CUSTOMER SERVICE NUMBER (877) 687-4277 for MusicToday. They handle the shipping and assisted with a refund for items that were never received. Call with your order # ready ! 🙂
,
Kirsten
7 months ago
this customer service shi…t sucks.! no phone number to call on there site. they never email you back. never buy something from them or you will be fc….k..e…d . no lie.
,
Camille
8 months ago
Put in an order over a month ago (5/18). Was told in email that order would ship 5/25. Emailed 6/1 got "Covid Delays" reason. Emailed again 6/15 and no response. Had to go through PayPal to cancel my order and get my money back. Bummer.
,
Jamison
8 months ago
I鈥檝e placed several orders with this company over the years, here鈥檚 my experience:
Pros + awesome cool products
Cons – painfully SLOW order processing, shipping and delivery
– lacking gift order options
,
Clark
8 months ago
I sent three emails to this company wanting to know where my order was and that one was even answered. It鈥檚 been two weeks since I ordered and I receive nothing yet my payment went through immediately.
Addendum:
I did receive my order after a month. Great product but lousy service. Can鈥檛 believe how difficult it is to contact these people. It appears that music today is the company that fulfills these orders.
,
Callie
9 months ago
Wish i had read these reviews before purchasing.
1. No confirmation of order after i spent nearly $200 USD
2. No way to log into account with my password and doesnt give you password reset option NOR does it offer password assistance.
3. No one replies to your emails
4. No tracking or shipment details 10 days after purchase
5. Had to file dispute with paypal to get my money back
,
Joann
10 months ago
Horrible Customer Service, an don't use virus as an excuse , I ordered 150.00 plus worth , then I saw something else after I exitied an paid already, next item put purchases over 200.00 , you would think they would add the item to other order an save me the shipping cost, BUT NO, I SPENT OVER 2HUNDRED AN ALSO PAID 9.18 FOR SGIPPING ON 1 ITEM . I TRIED TO CONTACT BUT NO WAY , NO HOW , I EMAILED , 2DAYS LATER STILL NO RESPONSE an it says after email it takes 48 hrs WOW , THEY TAKE THE MONEY AN HAVENT SHIPPED WHICH IS BAD , AN TO TOP IT OFF YOU CANT GET A HOLD OF ANYONE FIR CUSTOMER SERVICE , RIDICULOUS WHAT A RIP OFF, in addition I was charged for 4 items but only was shipped 3 items , no credit to my card was given , I'm still being charged for 4 items , no help no customer service , nothing what a RIPP OFF
,
Carlton
1 year ago
I have made an order on 25th November and today is 10th of December and the package is nowhere near Europe and on 17th Dec I am leaving for holidays for 3 weeks so wondering how the package is going to be delivered and btw i paid EXTRA for the fast shipping, customer service is terrible with stupid bots where you cannot reach anyone, so if next time you guys want to order present for Christmas – ORDER IT IN SUMMER!
,
Dante
1 year ago
Bruce Lee Dragon of jade blind swordsman Ancient classical warrior photo shoot s took at run run shaw brothers and golden harvest studies runs through me bigger than anyone else worldwide ask for Bruce Lee foundation iv got messages ages back from them
,
Hollie
3 years ago
I just want to make it clear that all though we all love bruce lee, we don't have to love the people in charge of his business empire.
Twice I have contacted Bruce Lee entertainment and bruce lee.com directly. I haven't heard a thing, absolutely absurd..!
At least have an automated message service which tells people you cant be bothered to get back!
Here i will help
Hi
Youv'e not reached Jackie Chan but you have reached an empty room owned and operated by Bruce Lee support staff and legal team. We are major busy this is why you are getting this automated message.
Please don't think you will receive a reply after this. We were forced into doing this from customer pressure.
We do try to be honest. Just to let you know we are practicing our round-house kicks out-back!
Not so hard is it!
,
Janice
7 years ago
Bruce lee stays a legend for all of us.
,
Chantel
8 years ago
Great site
,
Annette
10 years ago
Site of one of the greatest fighter and martial arts specialist