Abbey
6 years ago
Nice knives, but the poorest customer service I've experienced from any company, ever. They do not communicate or reply to emails, and do things any way they care to – like I requested info regarding shipping, to make arrangements to receive it, and they ignored my request and sent it without info, creating a problem for me. Kept my new knife, sent back for repair, for a month without any explanations or apologies (except that they were busy at a trade show !!!). I will not buy any more from them, or made by them – think about it – the knives just aren't that nice, and they are terribly expensive, for what you get. Don't make the same mistake I did – buy a 710