Brother

My new printer won't connect to Wifi automatically.

I tried to purchase a Brother printer for my business from two distributors (as Brother don't sell direct). Both companies, Currys and eBuyer said they had stock and they didn't. Both failed to resolve, and Currys didn't even bother to apologise. I contacted Brother to complain and they didn't even have the courtesy to reply. Having had many Brother products (for business and personal use) in the past, rest assured that won't happen again. We're switching to Epson for printers for the next purchases.

My husband bought me a Brother Quilter's Sewing Machine.
My machine has worked well, but when it didn't I was in trouble. I had a terrible time trying to get in touch with someone so I could fix the machine. I was told I had to go to a dealer to have it repaired, but all dealers are almost a hundred miles away from me. I went to the store where I had bought the machine and they said it is a disposable sewing machine.
Brother argued with me that their sewing machines are not disposable, and their qualified machine repair people can repair them.
I laughed at that since I had already established there is no one in our area.
By the time I was done, I decided to go buy a Singer Sewing Machine.

I bought a Brother printer, And it worked fine. It actually worked good. I used it to print some documents for Ackermann V. Mitchell et al in Baltimore Federal District Court. You can look it up on Google. I also used a Brother printer 9 years back when I started work at a retail company.

Had an issue with the printer printing a faded line along the length of page. After 2 contact attempts the issue was not resolved. I went to the online chat and called in after over an hour on the phone as per the directions of the warranty. Brother does not want to honor their warranty. Spoke to a 3rd person had be go through the same BS. The issue is the heating element is not working properly. They kept telling me it was the programs I was using. What a bunch of BS. DO NOT PURCHASE A BROTHER PRINTER THEY DO NOT HONOR THEIR WARRANTIES AND PUT YOU THROUGH HELL!!!

I was trying to purchase something at brookshire brothers and I got to check out and as soon as I did the cashier put a closed sign up I'm like you could of checked me out first before you did that, talk about bad service, very unprofessional and msde me very upset. Talk about bad service.

Had a Brother DCP-J140W printer. I only use the black color. Suddenly the other colors are gone/not working, so only option is to buy 3 other color cartridges, This is just to force the customer tu buy something they don't need!

And the paper often jams, by the way.

Never buy a Brother product.