Brooksae

Lauren
1 year ago

I never received shoes and I paid for them. NOT happy! NO ONE should buy from this company!!!!!!!!!

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Alice
1 year ago

Bought shoes here, then read that it may be fake so I canceled. Charge was refunded but a $136 fraudulent charge from a restaurant 2800 miles away appeared a few days later. Luckily I had alerts on my phone so called credit card company and disputed the charge and canceled my card.

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Alyson
1 year ago

I AM WRITING THIS REVIEW TO MAKE OTHER BUYER AWARE OF BROOKSAE.COM SITE. THE DESIGNER SHOES ARE 50% OFF OR MORE AND IT'S TEMPTING. I DID GOT TEMPTED SADLY. I BOUGHT A PAIR OF BROOKS SHOES BACK IN MAY. I DID NOT KNOW THAT THEY ARE OUTSIDE THE COUNTRY BUT THEN I GOT THE STATEMENT FROM MY BANK AND I WAS CHARGED INTERNATIONAL FEE. I GOT SUSPICIOUS, SO I EMAILED THE SITE. NEVER HEARD BACK FROM THEM. I EMAILED PROBABLY 3 OR MORE TIMES BUT NEVER HEARD BACK FROM THEM. I GOT AN EMAIL FROM THE SITE 24HRS AFTER MY PURCHASE. I GUESS IT'S SUPPOSEDLY A RECEIPT? BUT THERE'S NO MENTION OF THE ITEM I BOUGHT. IT ONLY MENTIONED THE MONEY IT PAID TO. I GOT REALLY SUSPICIOUS THEN. i WENT TO MY BANK AND REPORTED IT. MY BANK SAID THEY'LL INVESTIGATE. SURE ENOUGH, THEY FOUND THE SITE AS FRAUDULENT AND RETURN MY MONEY BUT NOT AFTER TWO MONTHS. AT LEAST I GOT MY MONEY BACK AND I NEVER RECEIVE MY SHOES. SO BEWARE!!
BELOW IS THE COPY OF THE ONE AND ONLY EMAIL I RECEIVED AFTER I ORDERED MY SHOES.

From: [email protected] <[email protected]>
Sent: Tuesday, May 21, 2019 1:40 PM
To:
Subject: Order paid successfully notified!

Dear

You have transferred 62.95 USD to brooksae.com.

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The order details are as follows:
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Order No.: 3187
Seller website: brooksae.com

Payment Date&Time: 2019-05-21 21:39:35.0
Amount: 62.95 USD
Payment No.: MBF1905212139349985

Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.

Please note "EPL*SMJIAOJHER" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.
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Should you need any further assistance, please don't hesitate to contact our Customer Services department at [email protected] with the transaction details listed above.

E-mail: [email protected]

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