Broadway Blinds

Lovely blinds.

Disgusting service.

Questionable fitting.

No PPE worn during fitting visit – despicable considering the current circumstances with the pandemic!!!

Still waiting on the phone call I鈥檝e demanded from the manager.

Incredibly inclined to take my complaint to the relevant agencies, particularly with the COVID issue.

Lovely blinds but the customer services is atrocious!

JD came to provide us a quote:
1. He came later than the time that was provided (later I realised this lack of respect for tardiness was just common practice for broadway blinds)
2. I walked through the house into each room with him as he measured and in the end we confirmed the number of windows needed including my front patio

I was quoted and we agreed on a price of 拢450 for the full job.

The first fitter arrived to do the job (later than was promised meaning he didn鈥檛 start the job until after 5pm the appointment was 12-4pm). He got to the bedrooms and made me aware that he was finished with the job, I highlighted it was the entire house including which included 3 bedrooms (he only had 1 bedroom on his job card).

After a very angry exchange with the customer service team they informed me I am to pay the full 450拢 as the job complete from their end (I was even threatened to have the blinds removed by the fitter if I didn鈥檛 pay, as I was trying to explain the situation to the customer service team). if I wanted the other 2 bedrooms doing I need to get someone else out to remeasured the 2 bedrooms and they will be an extra cost to me- even though the original measurements were taken by jd the first measuring guy).

Secondly, the front patio they had quoted me and I paid for in full, the fitter said will not be able to be fitted as the roof was not suitable to allow the installation.

All in all not great experience and I will never be recommending them to anyone I know.

Onto chasing to get all my receipts for all the payments I have made to this company as apparently I have to chase them to get this, it鈥檚 not done automatically after payment received.

Stay away

I can tell you that Broadway blinds are a very caring company and i am delighted with my vision blinds
I will be in touch again in the next few months.

We are absolutely delighted with all our new blinds. Expertly fitted by John Fast and friendly service throughout. We would not use any other company now that we have found the best one there is on the Wirral.

We stumbled across John from Broadway Blinds quite by accident, and are so pleased we did. Having previously been looking at local blind companies for a combination of wooden Venetian and Roller Blinds, whilst most used the same supplier for the Venetians, quote wise, his prices were on a par with the others, but he had a far superior selection of Roller Blinds for us to choose from (and he didn't bring them all in). He also arrived for his appointments as expected, was easy to deal with, and was professional at all times. All the blinds arrived and were installed on time, and despite a couple of niggles which couldn't have been anticipated, look fantastic. Will be recommending him to family/friends in future, and if you're reading this review, don't hesitate to employ John for the job, you won't be disappointed!

I found the company to be very helpful and accommodating with a wide choice of blinds to choose from. The installation of the blinds was quick and clean, and I would certainly recommend them to my friends and family.

Broadway blinds were fab quick worth money great deals would most recommend to friends and family thank you.

I ordered Blinds for my new kitchen.really fast friendly service – measured, ordered and fitted within a few days.they looked so nice I ordered more for the rest of my house.

Very friendly service.
good quality blinds, recommended.

Very pleased with the whole transaction. John was very knowledgeable and sorted the perfect solution to our needs. The price was good, too!

What more can I say – first class all the way through regular updates, great products great advise and great service. I can highly recomend

Stewart

The quality of the blinds is exceptionally good.
The customer service is really good.
The prices are good.
I like the online invoicing and billing system.
The staff are very nice too.
I would recommend them to anyone looking for new blinds.

Good service and help and advice re the measurements. Slight delay in delivery but blinds are excellent

Very accomodating between ordering and fitting. Quick and efficient service throughout.
I wouldn,t look anywhere else for my next purchase of blinds!

I bought 7 blinds and I am really pleased with them. ( they make my house look more modern and are of good quality for a decent price).
One of the blinds were cut wrong by the manufacturers so could not go up the same day as the rest Broadway sorted it to go up the next day temporarily until a new one was sent. They really aim to please and I would highly recommend them. 🙂

thank you Bordaway blinds for, the excellent service and excellent quality of goods.
The gentleman that fitted my blinds was very professional at his job , he was very clean and tidy ? and did an excellent job , very happy with my blinds, would definitely recommend them,

Excellent range of blinds,prompt and reliable service,would recomend

Prompt appointment made for measurements, good value for money and excellent customer service.

Would recommend Broadway Blinds to anyone, great service, and nothing to much to ask. Always prompt replies to email queries

Punctual, courteous and provided good advice. Very happy with blinds and recommend to anyone.

Thanks to Broadway Blinds for exceptional service and attention to detail any small snags were professionally dealt with and I鈥檓 happy with the blinds and make a really good addition to my home would recommend Broadway Blinds to other people give them 10 out of 10. I don鈥檛 know if they were the cheapest because I鈥檝e never bought blinds before but I am really happy with the price. I鈥檓 a batchelor so live alone and don鈥檛 think about blinds so having it all sorted for me was happy days for me.

We outsourced a job to Broadway Blinds and their service was second to none, great people to work with and if needed will definitely work with again!

We approached Broadway Blinds to fit new blinds in our revamped kitchen. Right from the start all appointments were made at a time convenient to us. The choice was excellent and the fitting done very professionally. The whole experience was great, we would use them again

just a brilliant service & customer care from start to finish, very VERY impressed, i have & will deffo recommend to others 🙂

We have had all our blinds from Broadway, they are fantastic quality and really finish the house off well.
Would certainly use them again when the time comes