Cassidy
11 months ago
Very unhappy experience being told that my book was ever being delivered. I tried engaging with support over several months and it turned out that they had said they had a copy of a book they did not. Long story short, I lost a lot of time to a company which is wheeling and dealing by scraping what book I was looking for. I will not be buying from them again as it just seems too uncertain.
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Cecil
1 year ago
Good selection of books. Excellent service with fast delivery. I am very happy with Buecher De.
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Katelyn
1 year ago
???Prima Service
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Rosa
1 year ago
Diese Seite ist eine ganz gute Seite f眉r B眉cher & Zeitschriften bzw. Comics
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Arielle
2 years ago
Very bad. 5 weeks without my item. Never again
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Becky
2 years ago
I ordered a book form B眉cher for my dyslexic child. I looked for a format that could be downloaded onto a Handy and, as I am not so good at this sort of thing, I purchased an digital book. My daughter cannot read and I expected an audio book. We have a hard copy of the book. as she has to read it for school.
I have written twice to B眉cher first, asking them for a refund. They said no. I then asked them if, since they have my payment, they could send me the CD. They are not very polite. They refuse and refer me to their terms and conditions.
That is to misunderstand the point. I am not saying it was their error. The error was mine. I was asking for goodwill. Usually I would buy from Amazon, who give offer the audio book and refunds without question (in my experience) but I thought it would be good to support a smaller company.
Their second response: "As already announced, eBooks cannot be cancelled. You are welcome to place a new order for the desired title at buecher."
As if I would return.
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Nakia
3 years ago
I ordered 2 books from buecher.de for my German class. I trusted their speed on sending the parcels fast. Unfortunately, they are not even sent to DHL. I completed my order at 24th of November and i urgently needed them until 30th of November which is the very first day i will start my language course. According to the information on their page, its just 1-4 days delivery time and my books were in stock. But its even not sent to DHL!!!! I wrote 2 emails and no answer from the website!. If you cannot deliver things on right time you should not write this on your page! I am so annoyed because if i would order from any other website i would have my books on hand now!!!!!
I got this answer as follows but when I check this tracking number it only says `The instruction data for this shipment have been provided by the sender to DHL electronically` which means it is still not sent to DHL only electronic shipment data sent. I am expecting to get my parcel in maximum 4 days and if it is not delivered I have to cancel. Because your delay puts me in very bad situation for my language class. Thanks
After this I had my book yesterday late nite delivered to post office and today its in my hands. It was a bit stress and struggle but I want to change my review and thanks for immediate reaction
I got this answer as follows but when I check this tracking number it only says `The instruction data for this shipment have been provided by the sender to DHL electronically` which means it is still not sent to DHL only electronic shipment data sent. I am expecting to get my parcel in maximum 4 days and if it is not delivered I have to cancel. Because your delay puts me in very bad situation for my language class. Thanks
After this I had my book yesterday late nite delivered to post office and today its in my hands. It was a bit stress and struggle but I want to change my review and thanks for immediate reaction
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Lizette
4 years ago
I have ordered book from them, all I wanted a book in German. When I received my order it was in unusual format and the file won't open. When I contacted Customer service, they suggested that I downloaded a special program that required to open this book file. They have sent me a link for the program that did not work. Once the program was downloaded the book still won't open. The instructions they provided were inadequate to help me to open that file. After several hours spent on the internet I have been able to open a file with no help from the Buecher.de. To my surprise the book I opened was in Romanian!!!! Neither title of the book or their multiple confirmations stated that the book was not in German but in another language. Long story short I would never order from them again.
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Alana
5 years ago
Auswahl ist Top und eine schnelle Lieferung!
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Jeffery
6 years ago
Diese Website ist sicher …..
Achtung: 8 Tracker am Start
Achtung: 8 Tracker am Start
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Mercedes
7 years ago
Hier bekommt man alles, B眉cher, H枚rb眉cher, Spiele, alles was das Herz begehrt.
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Ciara
7 years ago
gute auswahl, schneller versand, gute site
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Mollie
7 years ago
Buchswelt!!!
mit dieser Seite kann man bestimmte gute Buecher herausfinden. Gute Dienstleistungen
mit dieser Seite kann man bestimmte gute Buecher herausfinden. Gute Dienstleistungen
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Meaghan
9 years ago
Habe bisher nur gute Erfahrungen mit diesem Anbieter gemacht. Zuverl盲ssig, schnelle Lieferung, keine Versandkosten.
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Jorge
9 years ago
unglaublich unseri枚s dieser verein!! mann wird wochenlang hingehalten bei ware die bestellt ist, aber nicht geliefert wird.
bei jeden einlogon probleme, st盲ndig wird mir eine mail zugeschickt das ich meion pa脽word 盲nder soll. dr眉cke aber nie den button f眉r "pa脽wort vergessen"! bei meiner hilfesuche bei dieser dummen hotline, werden die auch noch unversch盲mt und frech!!!
nach stonierung des artikels haben die 眉ber 4 wochen gebraucht um mir mein geld zur眉ck zu 眉berweisen!!!
einfach nur l盲cherlich was die da treiben!!!
bei jeden einlogon probleme, st盲ndig wird mir eine mail zugeschickt das ich meion pa脽word 盲nder soll. dr眉cke aber nie den button f眉r "pa脽wort vergessen"! bei meiner hilfesuche bei dieser dummen hotline, werden die auch noch unversch盲mt und frech!!!
nach stonierung des artikels haben die 眉ber 4 wochen gebraucht um mir mein geld zur眉ck zu 眉berweisen!!!
einfach nur l盲cherlich was die da treiben!!!
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Grace
9 years ago
Bisher keine Probleme! Alles super!
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Jade
9 years ago
Super B眉cher Seite!
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Alisa
10 years ago
Man wird hingehalten und man bekommt nur "k枚nnen wir nicht Liefern". Zum Trost wird man mit EMails zu gebomt!!! Super Angebot und sooo ………………
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Gabrielle
10 years ago
Artikel f眉r g眉nstigeren Preis vorbestellt und jetzt auf einmal nicht lieferbar, obwohl auf der Website der Artikel als lieferbar angegeben wird jedoch f眉r einen h枚heren Preis.
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Candace
10 years ago
Guter service und schnell geliefert.
sonntag ware bestellt und dienstag schon da.
nach bestellung sofort best盲tigungsmail erhalten.
sonntag ware bestellt und dienstag schon da.
nach bestellung sofort best盲tigungsmail erhalten.
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Tara
10 years ago
schneller Versand
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Marlene
10 years ago
Nicht lieferbare Artikel werden (absichtlich?) mit "Lieferzeit in 2 bis 6 Tagen" im Sortiment gef眉hrt. Man wird hingehalten ("Wir liefern, sobald der Artikel vorhanden ist"), bis irgendwann die Bestellung storniert wird. Bei amazon passiert das nie.
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Megan
10 years ago
Passwort-Eingabe: Beim Vertippen wird sofort – ohne R眉ckfrage – das ECHTE Passwort und nicht ein Ersatzpasswort per E-Mail zugeschickt – ungesch眉tzt!
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Madison
10 years ago
bis jetzt keine Probleme
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Russell
10 years ago
Informative Seite.