I ordered lipstick which costed me 44.00 and that was April 22, 2029 and I still haven鈥檛 received it.
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Ordered lipstick was told it takes 4-5 weeks to ship, then was told that it shipped and haven't received any tracking information or merchandise.
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I purchased a lipstick in February 2020 and I still havent recieved it now May 2020, I read into the company and now see they are scammers. I've emailed them multiple times and they e.ail me back, with coronavirus going on I didn't know if that was actually the reason for the delayed shipping.
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I followed their ad on facebook. They had a sale for buy 3 and get 3 free matte lipsticks. They send me an order number but never sent me a tracking#. I emailed them after 3 weeks. And "Sophie" responded with an email titled it is from "Brooke" She said that i can check the status through their website and she linked me the the page. the link was 404 error broken. I asked her for a tracking number and she said she would get back to me after she talked to her shipment department, didn't hear back for a week. So i checked on it again, and she responded with the same exact email. Its been fore than 5 weeks and i have not recieved items, or tracking #, or order status. At this point i dont know if i should go to the bank to report them and try to get my money back, clearly they wont willingly refund me my money especially since they do not accept returns.
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Hello, i placed an order on March 7th and the order still has not been filled. I have sent a few emails and spoke with Brooke and Sofie, and they asked me to wait. Ive been waiting for over 5 weeks and still no resolution, no product and certainly no refund. I need assistance. Order number 22XXXXX
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Ordered cosmetics from this website because the Ad showed Colour Pop cosmetics. I didn't even notice the website was colorpopp.com instead of colourpop.com.
I am out $40. Imagine if they do this to 1000's of people?!?