CC&R Construction

By far, the worst Contracting Company I've ever dealt with. The job was overdue by at least six months. Many times one individual was sent to work, no crew, no additional person…one individual. The work was average at best. The worst was never knowing when they were coming. Would say they were coming, which required schedule re-arranging, and not show up. When called, often they would say they are supposed to be there, didn't know what happened. As far as the paperwork is concerned, what a nightmare. Figures never matched billings, if any billings were even sent. When questioned, received another stack of paperwork – again with no figures matching – incredibly frustrating. Still no resolution to date – Would absolutely find a different contractor – Do not waste your time and/or money with this company.

CC&R was engaged by owner's insurance company and they worked as slowly and unpredictably as possible while violating every consideration for our personal property and domestic integrity. Our custom stainless steel island top was ruined and, under their "supervision" our personal property was vandalized. They promised to "make things right" and then never compensated us for what they ruined and broke. Their "owner" Bill Covington was never on site (why all the different daily workers had no idea what was going on) and when they were done with the tile work they did, they forgot to seal it!! They were well paid to pack out kitchen belongings, and left some things out to get dirty and when they packed in and just threw things randomly back into the cabinets said "well, we're not a professional pack-out company" Yet they were paid to make a total mess of our things. As another reviewer said – there were days with one or two people were there (most times different guys every time) and many days with NO activity whatsoever. They were told to NEVER use the garage, but not only did so, but left our garage open on a rainy day while hauling debris out through it. They left trash and cigarette butts around outside. Their "clean-up" afterwards was ridiculously minimal and they never followed up. They didn't clean the screens of the drywall dust residue, nor many other areas. They used the new stainless steel kitchen sink during construction and scratched it and left it dirty. In short (since this is long) they lied (a lot) vandalized our personal property and acted like a gang of thieves. Cannot believe USAA works with a company like this. What a racket.
The following is authored by an individual that shared their experience and thoughts to save others from experiencing the same.
I noted CC&R Construction owned by B. Covington was billing and cashed a check for work not preformed in the manner agreed. I REASONABLE PERSON COULD CONCLUD HE COMMITED FRAUD REPORTED THIS TO FRAUD TO THE INSURANCE CARRIER, INSURANCE LICENSING BOARD AND THE BETTER BUSINESS BOARD. COVING WAS FORCED TO SEND THE MONIES BACK TO THE INSURER WHO THEN SENT ME A CHECK TO REIMBURSE FOR THE FRAUD. The insurance company was notified among others. This resulted in them refunding the proceeds (of the check they already cashed) to the insurer and the consumer (me being reimbursed.
Prior customers of are strongly encouraged to review there agreements/contract to see if Covington charged for services similar to removing and replacing items prior to resurfacing, painting and other related items. If they find he has masked off and biller your insurer or you regardless of the time delay report them to their state Contractors Board, BBB and contact the insurer or demand a adjustment due to the "another mistake" or SCAM refer to it as you wish. Please take the time to watch how they preform the work, the quality of the work by sub contractors and be sure they conform exactly what was agreed to in writing.
Another option is litigation. The State of California takes approximately six months to investigate allegations. My experience with dealing with CC&R/ B. Covington leads me to opine he has been using this "scam", or "fraud" so long he feels entitled to charge you for items contracted for being done in one manner (the contract will reflect items such as R&R (remove and replace) which involves more time that he bills for but instead "masks off" or tapes off that takes less time and billable man hours. The costs of the substandard practices are charged to you and or your insurer. This can effect your premium. Consider litigation if he does not return your money or contact your insurer. I have found that all insurers including mine USAA will aggressively recover the costs and refund the monies recovered in scams. Insurers such as USAA will remove contractors from their preferred vendor list. Most contractors unrepeatable businesses become complacent or continue to SCAM because the customer is not home or does not carefully inspect the work done. Review the "writers" entire agreement/contract and don't become another victim.
The State Contractors Board in California suggests you are paid directly from the insurer and use a contractor of your choice (this is your right). Most all contractors guarantee their work for several years in many cases a life time guarantee.
Preferred contractors of insurance companies have a business relationship with the insurer. This saves the insurance company from coming to your home to inspect the completed work and opens the door to dishonest practices.
This is my experience and my thoughts here is my story. I believe CC&R owned by Covington does this as a common scam. If not they are at best dysfunctional, discourteous (the owner called and used profanity some time after charging the consumer (myself) for work not performed.
The owner displayed personality traits and communication skills of an unsophisticated megalomaniac..
CC&R WAS COMPELLED BY USAA INSURANCE TO RETURN THE MONEY DUE THE CONSUMER IS IT A THEFT? OR JUST A POORLY RUN BUSINESS BY A INCOMPETENT, VERBALLY CHALLENGED OWNER.
CC&R misrepresented the work they were to do and used a employee" R. Dorcey" to document and present in writing an agreement/contract.. They used several subcontractors. Their electrician installed a outlet for a wall mounted microwave improperly and not were it was written to be or contracted to be.
Bill C. came to my residence to minimize the error and place blame on a subcontractor. Covington placed the blame on who accompanied him ONLY THE electrician (sub contractor).
Within several days a non electrician showed up and told me he cant to rectify the electrical "mistake" a licensed electrician must.
HOW DISORGANIZED……….THE EMPLOYEE IS WISER THAN MANAGEMENT?
Several days later they sent the same electrician to relocate the outlet per agreement/contract.
CC&R attempted to "up sell" for additional services in my case. Oh they also cashed a check for work not preformed. that's my definition of a unsophisticated scheme to defraud consumers and insurers.
This resulted in CC&R being reported and the insurer and consumer being refunded by Covington/CC&R to avoid any possible criminal and or civil litigation.
Covington used his communication skills by calling me the phone to express his displeasure by cursing me in four letter words . Showing atypical NAPOLIAN COMPLEX TRAITS.
This resulted in the termination of CC&R.
They have been reported to the State Contractor, BBB and several insurers.
I decided to expose the illegal secrets off CC&R/ B. Covington for potential consumers to decide for their own.
CC&R Construction has been reported to the State Contractors board , BBB and Garrison Property and Casualty Insurance Co. (USAA Insurance)********.
IT APPEARS EVEN "THE PROFIT" COULD NOT HELP THIS BUSINESS OUT.
I sincerely hope that you spend your hard earned money elsewhere.
****************WARNING SEE BELOW*********************
THE OWNER "BILL C. AKA BILL COVINGTON" REVIEWED HIS OWN BUSINESS : HE VIOLATED THE TERMS OF SERVICE ON ANOTHER REVIEW SITE> HE THE MADE SEVERAL FALSE REVIEWS AND HAD FRIENDS FAMILY AND EMPLOYEES POST FAVORABLE REVIEWS ON HIS BEHALF. SEE BELOW:
1 Review Removed for Violating our Content Guidelines or Terms of Service
Bill C. (the owner) OF THIS COMPANY.
San Diego, CA
0 friends
1 Review Removed for Violating our Content Guidelines or Terms of Service