Cayzer Real Estate

Selling our house in Port Melbourne was like experiencing a stiff breeze (Christmas period) followed by a once in a life time perfect storm (Covid 19). The Cayzer staff hung in there persisting and finally closing a sale on our beloved historical house which settled a month into the Covid storm. We were very fortunate not to have to sell with social distancing in a wary market. Thanks Cayzer for your diligence and support.

A massive thank you to Michael Szulc and Cayzer Real Estate. I was a first time seller and what a time to do it 鈥?during a pandemic. Having said that I met with Michael and we went through all the different options 鈥?right throughout the process Michael kept me up to date and was able to advise the best way to go about the sale. It turned out we were one of the last zoom auctions on the Wednesday evening just before business lockdowns in Melbourne and it sold !!
Michael was always honest and open about the market and my property. He truly understands the local area and is not pushy but quietly confident in his knowledge of real estate in Albert Park. I would highly recommend Michael Szulc and the team at Cayzer Real Estate (Port Melbourne & Albert Park). Thank you !!!
Chris

Sharon at Cayzer Port Melbourne was the most amazing tenancy agent when we rented a house for 5 years in Middle Park. A pleasure to deal with, great communication and always considered our requests. Professional and just a pleasure dealing with this agency as a whole. Nothing was too much trouble and all dealings were positive. Highly recommended, and thank you Sharon.

We have dealt with Cayzer in the past as tenants until recently. During our lease, our Senior Property Manager was extremely helpful, efficient and prompt with her service. I would say she is the best we have dealt with so far.

We are now owner occupiers of a property and we are planning to expand our property portfolio in the future to include investment properties. When we do, we would be more than happy to refer to Cayzer for property advice and/or property management services.

I am writing about our experience renting a commercial lot with Cayzer Real Estate in Port Melbourne. We have been renting that property for 3 years but it was hell of an experience. One day, we had the dishwasher leaking and we had to close the main water tap that night after business close hours till the plumber comes out, unfortunately we only manage to get an appointment from the plumber after 3 days but the very next morning (the top tenant) came down and he was saying he didn鈥檛 had water supply, to our surprise which we didn鈥檛 knew all this 3 years, we had the same water meter. I then confronted the real estate about this issue and he only answered 鈥測ou are responsible to pay all your outgoings!鈥?such a bad way of dealing and really unprofessional. We felt something really weird and this has cause us great stress as we felt cheated of all this years. We then decided to hire a Lawyer, as the real estate was just not bothered and was just chasing and asking us to pay as usual.
The real estate manipulated us all this years by making us paying water and outgoings for the top property too, the property belongs to the same landlord but how could they not do a separate meter or charge us separately. What a rip off! They hide about this meter to us and made us pay all this time (it is not a small amount), if there was no leakage in that dishwater we wouldn鈥檛 have found out!
We are very happy that we found the Lawyer, he did an excellent job by checking on the bills and recalculating the proportions of all the outgoing for the 3 years of tenure. Despite asking for separate water rates and council rate the Real Estate even replied saying that is not their job to keep all that records when Lawyer asked for the separate copies of itemise bills. We didn鈥檛 renew our lease and we manage to get back the refunds and bond after almost 2.5 months of battle and bringing the matter to VSBC Mediator. It was a back and forth between the real estate and Lawyer as the real estate didn鈥檛 want to agree to the figures, it came to a time that it became really rude and unprofessional. They in fact started manipulating that this was a lease transfer and wanted us to redo the walls for the left over from the previous tenant. What a shame!
We also had issues with GST charges, the real estate repeatedly stated that no GST was charged during the 3 years tenure, after 2 months of denial, they have then accepted that they have charged GST, when the Lawyer emailed, all they did was just replied to email saying 鈥渢hank you for bringing this matter up, it was mistake from our end鈥?Really unprofessional! Several threats were made to us as the real estate wanted to withdraw the payments from the bond for the make good of the wall, they were so pushy even without solving this issues, and not wanting to cooperate with what was requested by the Lawyer.
We will be bringing this matter to the media so that it will be made aware to the society of how Cayzer Real Estate treated and manipulated. This is for making everyone to be careful in dealing with Cayzer Real Estate. This is a ride and experience for new small business owners like us. Be extra careful when dealing with this company! Check your agreements and have it done by a good Lawyer!

I had the worst experience with cayzer real estate port melbourne trying to view appartments! I wasn't happy… an appartment I was trying to view for a whole month which I had applied for before even viewing this no one got back to me I just got a generated email response. Then I tried to email to organise another time as I was away for work and had to make the most of work before covid2 and no response they just emailed back these are the times… And that was it! yet it has an option to try and see it for another time that suites you and says to call to arrange a time. When I called the receptionist was not only rude was disagreeing with me than what the email said and I said to her please look at the website I'm just following what your website says… nope she just disregarded it! Then I found the same appartment through another agent which I called directly they made an appointment straight away to a time that suited me but unfortunately i missed out because they accepted an application on that weekend before my appointment which was fine in the end but if the original agent KateB. Had have done her job properly I would have had that appartment a month before. I would try to call to speak to the agent I left a message they didn't call back and when I call the office the receptionist I asked to speak to the agent she was really difficult to deal with and rude aswell I will never rent through cayzer real estate port Melbourne ever!!

I wish to thank Kate Beecroft of Cayzer, Port Melbourne for looking after our property . She is is quick to respond to any questions we have and attends to any problems quickly making both tenants and us very happy.

Cayzer and in particular, Jordan provided us with excellent guidance for our purchase of our first property. We are impressed by the professionalism they demonstrated and will be keen to engage them in future should we wish to sell a property.

Simon Carrathurs from the Albert Park Office was nothing less than sensational. He was always on call, found trades to do small jobs leading up to my auction and answered all questions. Nothing was too much trouble.
On the day of auction I felt like bidding for the house myself because he did such a brilliant job of conducting the auction.
I would recommend Simon Carrathurs from Cayzers as the best Agent I have ever dealt with, over a long period of buying and selling houses. over many years. Sheila Mansfield

Very Professional and No Hassle
Navigating real estate agents can be scary but Simon was fantastic and very genuine. Easy to deal with. Highly recommended

Geoff and his team did an amazing job for me. They listened to what I wished to achieve, gave me advice on how to achieve it in terms of marketing campaign, and presentation of the property. They used their network to ensure people who were looking for a property like mine were aware of the property. They did not attempt oversell or undersell me. They achieved the price I was looking for. They were professional. I thoroughly recommend them.

We have been dealing with Michelle Wergin at Cayzer, Albert Park for some years. We have so much appreciated her service and professionalism over the years. She is responsive, thorough, proactive and commercial and we have loved working with her. I would highly recommend her to other clients

Easy to deal with, quick to respond – pleasure to deal with.

Worked hard to get the best result for us and did't try and condition the vendor down for a quick result, worked hard to get the best result.

I have rented a number of properties through a number of real estate agents for over a decade. None of the real estate agents I have been a tenant with have come close to the level of service, responsiveness and professionalism that Michelle has provided. From day one she worked to achieve a win-win outcome for me as a tenant and also the owner of the property. We are only moving out as we have purchased a place, and if we are ever looking to lease out our new place, I know I would go straight to Michelle and the Cayzer team. I would not hesitate to recommend her to family and friends. She is a real asset to your team.

Just a quick note endorsing, recommending and thanking Miranda Hughes for her professionalism, efficiency and warm approach taking on the management of my Port Melbourne property. It has been an absolute pleasure working with Mirandaand her guidance and help through the process to secure and move in the new tenant has been greatly appreciated.

Cannot rate Cayzer Real Estate highly enough. We have bought and leased properties through Cayzer. Their local knowledge is second to none and Karin has managed our rental property without issue for years. I鈥檇 never go anywhere else!

Open Letter to New Tenants
Steer clear of Cayzer. I unfortunately rented for a year with them. I found them unhelpful, bordering rude. The airconditioning system works ineffectively – it needs to be replaced or repaired. There are no directional flaps so all the air (hot or cold) goes straight to the back of the house – which is not where one lives – so you boil down the back where the kitchen is or you freeze until after several hours the entire place is heated. My electricity bill for the year here was 4 times what it was for the previous two years in another property.

Flyscreens drop off in the middle of the night or day because they are either being held by velcro or blutak… so several windows need to be kept shut. The tub is rendered useless – no plug keeps water in.

Throughout my frustrations I found my managing agent unresponsive, rude and dismissive. I think she felt superior and looked down her nose. This place was $795 per week – without electricity so it's not like I was paying for a dump!

I would never EVER put one of my investment properties in the hands of these guys – especially the rentals woman. I like to have a mutually beneficial relationship with my managing agents – you never know where your customers come from.

Kate was great to deal with, very prompt on replies, accessible at all times and never a task to hard to deal with.
I have no hesitation is recommending Kate to friends, families or peers as always felt like our property/home was in good hands.
Kate was always professional and a pleasure to deal with.
Thanks once again Kate – you are an asset to Cayzer Real Estate.

I requested that Cazyer Manage a Property I own in Port Melbourne and find a tenant. Cayzer were so professional from day 1. They found a tenant for me within a couple of weeks. During the time Cayzer Managed my property I have had 3 tenants over a period of approx 5 years. I have never had any issues. Sharon has been the Property Manager from day 1. She handles everything with ease, she has always been efficient, professional and easy to deal with. She knows her stuff and I have had absolutely no stress. I would not hesitate in using Sharon and Cayzer and highly recommend them. Thank you

I have rented a lovely property through Cayzer Real Estate for the last few years. My experience with the Property Manager, Sharon Taylor-Weeks has been second to none. Always helpful, professional and courteous, Sharon has been an absolute pleasure to liaise with.

Our rental property has been expertly managed my Cayzer Property Managers for 13 years. For the last 10 years or so Kate Beecroft has been our Property Manager. Her professionalism is unsurpassed in my experience. She has managed all our maintenance and related business smoothly ensuring our property was kept in great condition. She liaised between us and our tenants with diplomacy and was a pleasure to deal with always. She could not have done more to make our experience as a rented property owner better. I do not hesitate to recommend her and will miss dealing with her.

I鈥檝e rented through Cayzer for the last 6 years, they have always been professional and efficient at communicating.

Sharon Taylor-Weeks from Cayzer has been my property manager for the last few years. She's done a fantastic job. Sharon is effective, efficient, professional and has repeatedly demonstrated thoughtfulness and care in her work. I live overseas so have been grateful for her hard work and valued effort she has put in. It's taken the stress out of being so far away.

Sharon's professionalism is exceptional and consistent with the experiences I've had with other Cayzer team members over the years.

Jason made our first selling experience incredibly easy, he kept things simple and clear right from the beginning and his selling experience and advise turned out be immensely valuable for us. We would highly recommend Jason and Cayzer to anyone who is looking to sell their property in and around Port Melbourne.