Cathedralhygiene

here at the centre we have used cathedral hygiene for many years we always receive an exemplary service from the team especially Tracy the accounts manager she is fantastic and always goes that extra mile but staying professional at all times.

not forgetting Tina who comes to maintain the equipment always gives a brilliant service.

I have been with Cathedral Hygiene now for 20 Years, that鈥檚 says a lot in today鈥檚 world.
Excellent service, competitive Prices and most of all I can get on with running my business with piece of mind.
You won鈥檛 be disappointed.

We have used the service of Cathedral Hygiene for approximately 5 years and we have always received an exemplary service from the team.

Lauren Rigby is a fantastic representative who always goes the extra mile for the benefit of her customers, she is definitely a great talent.

Gedney Dyke Village Hall had a meeting today with Lyndsey Coleman was lovely to meet her again and was most helpful in getting us organised again after the lockdown in March .Very much appreciated what she has done for us ,
Mary Garrett

Do not use this company we have been trying to cancel our contract which has been rolled over without our concent They want to charge us for emptying bins which were not emptied during lockdown .Dont usually write reviews but this has got to be the worst company I鈥檝e ever dealt with these contracts should be made illegal.Be very careful you could well end up being conned.

If I could give this company 0 stars I would!!
A member of their team approach my business 4yrs ago stating I had to have sanitary bins by law, showing me a government letter, I had only been open a few weeks, so thought this was true.
After looking into this further, it was absolute rubbish, these a not a legal requirement, I have been trying to cancel this contract for the past 4yrs but because it鈥檚 a 5yr contract you have to pay the full 5yrs!

I received a letter from them as I cancelled the payments whilst we were in lockdown due to COVID 19, they have hounded me since, so I called to cancel the contract, they have told me I have a high outstanding bill, even though I have been closed for 4 months and obviously not been provided with a service from them, and in 2019 they didn鈥檛 turn up to empty the bins for 3 months, I had to call them to get them emptied!
The staff are rude, unprofessional and quite frankly awful to deal with!

The girl who comes to empty the bins in lovely, it just seems the staff higher up think they can speak to people like dirt!

DO NOT SIGN ANYTHING WITH THIS COMPANY!!!

Lyndsey has looked after us for a while now & I find her to be such a friendly but professional person. Nothing is too much trouble for her she鈥檚 a credit to the company!

Roxy does a great job liaising with us

As a Charitable Organisation it is essential that we have excellent value for money. Cathedral Hygiene have been our provider for several years. Rhys has worked with us and understands our organisation needs ensuring we have products and services that meet our needs. Always helpful, professional and reliable, I look forward to continuing to work with you.

We have used cathedral hygiene for many years now. We have always been highly satisfied with the service from Judith the service lady. Karen the rep is so helpful and reliable . When we reopened after COVID 19 they we so quick to respond. I would highly recommend cathedral hygiene .

Linda, our rep has been excellent, when we needed hand gel during covid19, she came through and when we opened the restaurant under the government scheme we needed even more hand gel and she did it again. In these difficult times companies like Cathedral have problems as well with supplies, therefore some people should have a bit more patience.
Carluke Golf Club

Lyndsey has been looking after us for nearly 3 years and cannot fault the service. Lovely to see a friendly face and passionate about the services Cathedral offer

Very helpful, always come back to us when we have new enquiries. Service is top notch

Lynn has been so helpful since the start as have all the staff I have spoken to. The service has been so professional, efficient and helpful. They kindly accommodated my contract change during Covid also with ease.

Reviewing Cathedral
We are a small village hall and use cathedral hygiene services regularly they always provide a professional and excellent service and we are extremely happy with the services they provide

Great company, we have found everyone we have dealt with really helpful. Good service at competitive prices.

Awful company, writing a negative review as final straw after trying to have civilised conversations with the company.

Does not provide a good service, breaches the terms of their contract then will harass you if you try to leave them.

Details below.

As a gym we used cathedral hygiene for approximately 4 months prior to COVID-19.

During this time we had to phone them every month to ask for our bin to be emptied. In the 4 months we used them it was emptied once on time without us having to take time out of our schedule to chase them up.

Then COVID-19 strikes and Cathedral Hygiene have really shone.

As a gym we, we were forced to close for three months and subsequently took the difficult decision to close our facility.

Upon missing payments throughout COVID (When the facility was not even open) Cathedral Hygiene have bombarded us with letters, phone calls and email demanding 12 months of payment – even threatening debt collection for 拢245.

Even after a phone call to explain the situation just rude and obnoxious on the phone.

Make sure to check reviews first (We didn't) and avoid this company, they do not deserve your hard earned money.

We'll be happy to go to court to to explain their breaches of contract and harassment after a global pandemic.

Hi iv used cathedral hygiene now for over 15 years for my washroom services at my Hair salon. The service is discreet and reliable. Staff are always friendly. I would highly recommend them . X

I run a company in the Southampton area, i use Cathedral products as they are good value and always on time , and my rep Eve is always there for me and will go that extra mile if i need something, a helpful and positive person i recommend .

We have used Cathedral Hygiene for many years and have always found them very professional and good to deal with. If I ever have any issues they are very quickly resolved when I contact them. WE operate over multiple sites and the service level has been good across all sites.

Do not sign a contract with this company! Like so many others on here and google reviews tricked into very long contracts and even despite a global pandemic shutting our company down and unrecognizably changing it they are trying to bully and scare small businesses like ours. The lady who normally comes to service is lovely but the people running it should be ashamed of themselves, appalling behavior. Stay clear!

DO NOT SIGN A CONTRACT WITH THIS COMPANY, BEFORE HANDING IT TO YOUR LEGAL ADVISER FIRST.

Luckily we have an award winning one 🙂

Be very aware this company will trick you into believing certain things are required by the law also got tricked into a 5 year contract. The last time the lovely lady came to service my equipment she left me refills and said she'll be back in the new year so i now i need todo my self. My advice is not to use this company and avoid as their sales team pressure you to sign and treat you with my lies

Avoid this company like the plague, we have had terrible dealings with this company and a small issue is only resolved with a legal proceeding against them. This company is everything that is wrong with customer service. Their sole business model is to tie you into a long agreement with no way of exiting the agreement
Warning – DO NOT SIGN ANY DOCUMENTS FROM THEM!!

Buyer Beware
Be very careful when signing up to a contract. They told us it was 2 years and it actually says 2020! 5 years.
Also we were 1 month late on payments and they issued breached of contract and demanded the full amount!
COWBOYS!