Kali
3 years ago
Very professional when I need to call customer service and the the packages always shows up on time!
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Dallas
3 years ago
I had very fast shipping with tracking number. I had a question on the charger and received the answer right away.
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Rachelle
3 years ago
Customer service sucks takes forever for a response phone number for help doesn't work nobody ever answers
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Kerri
3 years ago
I love it.. It's a great way to spice up your relationship.
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Kristyn
3 years ago
Awesome customer service!
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Tanya
3 years ago
Easy to shop and purchase. Would prefer more information on items but overall good.
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Damien
3 years ago
Fast delivery!
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Doris
3 years ago
I loved the product.!
I would defenetly buy products from Castle Mega Store..!
I'M very satisfied.!!!
Thank You.!!
I would defenetly buy products from Castle Mega Store..!
I'M very satisfied.!!!
Thank You.!!
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Brad
3 years ago
Great customer service. Had a small issue and they fixed it very quickly. Product is great quality!! Shipping was quick too!!
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Ashlee
3 years ago
its like a piece of sexual art i love it
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Skyler
3 years ago
Thanks for the free gift 🙂
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Alexandra
3 years ago
My wife and I are both happy with castle megastore and there products we would say to other people they are all right to buy .
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Anthony
3 years ago
I ordered three very awesome and reasonably priced items; G Slim, silicone cock and balls ring and a flogger. Then to my surprise they gave me a complementary silicone vibrator! Thank you so much!
Halfbreed & Danielle ?
Halfbreed & Danielle ?
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Maria
3 years ago
Good business.
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Gustavo
3 years ago
Whether you're in store or on line, excellent service!
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Donna
3 years ago
I bought a toy and it was bigger than described. When it was delivered and i opened it i immediately called and asked if i could send it back for something else and they said no so make sure your purchase is what it says it is.
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Marquita
3 years ago
You ayes for overnight took today's to get package
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Destiny
3 years ago
Ordered 2 items Sunday night, arrived Tuesday (probably am, passed a FedEx ground truck checking building numbers on my way out.). As described, plain Box, no return address. Good going.
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Kelley
3 years ago
I like the difference in price from other site and shipping could be a little less
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Haley
3 years ago
My significant other and I first discovered Castle not long after they opened their Tacoma, WA store, and were highly impressed. She was concerned (based on experiences with other stores selling "adult novelties") that the store would be dark, dingy, and filled with sleazy and predatory perverts–the reality was that Castle was anything but. Their actual stores are well-lit, wide open (and wheelchair accessible, something important to us because of her being disabled), and very welcoming, and the staff was clean, polite, knowledgeable, and very friendly and helpful but didn't pressure us into buying anything we didn't want.
Their website is also clearly laid out and well organized, enabling online shoppers to quickly find what they're looking for without any hassle. The website also provides a nice amount of information where possible about the items being sold, and their homepage has links to pages that offer useful information about selecting and caring for adult "toys" safely in an easy-to-understand format.
Prices for the items they sell are very competitive and reasonable, and their returns policy is reasonable. Obviously they cannot accept any sex toys that have been opened for safety reasons, but other items can be returned without too much hassle as long as you follow their rules.
Overall, I would highly recommend Castle Megastore for anyone looking for sex toys, lingerie, or x-rated movies, whether in person or online. The employees are happy to help and willing to explain things if you need them to, but won't bother you otherwise. If you've never been into any of their shops, be prepared to be pleasantly surprised, and once you do shop there, don't be surprised if you find yourself coming back again and again just as I have.
Their website is also clearly laid out and well organized, enabling online shoppers to quickly find what they're looking for without any hassle. The website also provides a nice amount of information where possible about the items being sold, and their homepage has links to pages that offer useful information about selecting and caring for adult "toys" safely in an easy-to-understand format.
Prices for the items they sell are very competitive and reasonable, and their returns policy is reasonable. Obviously they cannot accept any sex toys that have been opened for safety reasons, but other items can be returned without too much hassle as long as you follow their rules.
Overall, I would highly recommend Castle Megastore for anyone looking for sex toys, lingerie, or x-rated movies, whether in person or online. The employees are happy to help and willing to explain things if you need them to, but won't bother you otherwise. If you've never been into any of their shops, be prepared to be pleasantly surprised, and once you do shop there, don't be surprised if you find yourself coming back again and again just as I have.
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Jorge
3 years ago
It was good and it came fast.
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Lisa
3 years ago
The purchase was easy and the items arrived quick. Not really anything to take a star off, but the box was plainly wrapped very tightly. It almost appeared the box was completely taped over every corner and side and it was difficult to find where to cut. Just a little head scratcher, nothing too terrible.
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Robyn
3 years ago
Fast delivery well pleased
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Lucas
3 years ago
Wow…all I need to say. Lives up to its reputation.
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Alexandra
3 years ago
Fast shipping, exactly as advertised.