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Today when the SCAMMERS of this Casino came back to still more money i get exactly the same stupid answers that their Financial Department must investigate.
No answer when, just they will.
I really don't know how this SCAM Casino was allowed by the Gamming Commission but i will find it.
If they will not close them i will go on court against this Commission also.
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Have been a client for years and gave never noticed any unusual such as presence of a script in their slots. (Contrary to some other casino's).
Their slots appear to be as random as possible.
Deposits and payouts are quick and efficient.
Their website looks old and dated yet its very functional and has great charisma.
I can only recommend 777.
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Now I just miss withdrawal to my Skrill account, I may deposit from Skrill, but lack withdrawal to Skrill, only option to withdraw is Bank Account, anyway, not the biggest deal. I really like their slot machines and in-play betting scheme. Maybe I miss some esports in livebetting action.
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Worst casino and sportsbook ever. They will probably answer this thread and say that I should contact support. I have done that 15-20 times. At this moment they have over 700 euros which is mine. They often answer customers here and encourage to send them an email, but they can't and won't do nothing. It is important that everyone that experiences anything similar makes a complaint to the Belgium Gaming Commission.
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Update 27 January 2018. Well surprise surprise, within a day or 2 of posting reviews online, suddenly the connection problems sort themselves out (excuse the cynicism). After numerous missed calls over a 10 day period, I finally get to talk to someone. They confirm my details and say everything is fine, that my withdrawal will be processed. OK, progress, or so I thought. I then get an email asking for a scanned copy of the front and back of my credit card as well as a copy of my credit card statement. OK, no problem…sending copy of a credit card is a normal part of validation on most online casinos…I'm used to this….have never been asked to send copies of credit card statement to any other casino though. Oh well, I've got nothing to hide. So I send this off. Wonder why it took 4 weeks to request this info? According to 777.be, once phone validation was complete, we were good to go. Not true it seems. So, right from Day 1, my withdrawal request was a wire transfer to my nominated bank a/c. Copies of bank statements etc were provided. I have now received another email from 777.be saying that they need me to confirm the deposits made using my credit card (if they looked at the statement I sent them they would have seen this for themselves), and they are now saying that the withdrawal must be back to the account the deposit was made from. i.e my credit card. Interestingly credit card withdrawal was not an option on their site so my only option was wire transfer. So, they now ask for copies of bank statements and SWIFT etc for a credit card account. After a month of providing every form of documentation I can, 777.be are still making excuses and quoting terms and conditions as a reason they cannot process my withdrawal. At the end of the day they can do what they like and there's not much I can do about it except let the world know to steer clear of them Stay tuned for the next edition of this saga. I am not confident I will ever see my $$.
Update 28 January 2019. So, now I receive an email saying they have not received a copy of my bank statement. This is a complete lie for 3 reasons.
1. I emailed it on 5 January 2019 and received an automated response saying my email had been received.
2. I downloaded it via their website on 5 January 2019 and received confirmation that it had downloaded successfully.
3. When I again received an email on 6 January saying they still did not have it (another lie), I emailed it again. This time I actually received an email from a casino representative saying they had received my email and that a phone call verification was needed (see above to read about that painful experience).
So, more lies and dishonesty. Stay tuned for the next update.
30 January 2019. After much angst, I'm pleased to report that 777.be have paid out my withdrawal. CASE CLOSED.
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After 10 days they still havent paid out. I got 10 dollar bonus for my birthday. I won 68 after playing through and I could withdraw 58 because 10 is from the bonus. I first was asked to send my Id info, government document or some invoices… fine. I expected this. A friend of mine regularly gambles in another country and they ask for this and then he gets his money without trouble.
BUT if you do it with paypal you need to use the same paypal as the email you signed up with + it must be your name.
BUT then they send me an email saying: You need to deposit some money with paypal first before you can withdraw…
Contacted them again, back an forth. Finally got paid out. Apparently my paypal was on my business name not my personal name, so I changed that and I got paid.
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I play with other sites
But i go to my lawer in belgium if they dont pay
Update: i received an answer now, after 2 days, i must send copy passport, drivers license is not enough,
Jens, heb je je geld nu gekregen en antwoorden op je mail??
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