Cashplus

This so called place as now become a bank and I鈥檝e been with them over a year and they鈥檝e offered my nothing but quick enough to take 拢5.95 from you a month.

My business account was closed. Without any notification or reason why. I found out by trying to log into my account finding i meed to reset password. Which I successfully did then being asked to contact them because I couldn't login with new password. When I called in I then found out account closed. Operator wasn't empathic when I said I hadn't received letter which they claim was sent two weeks previous. Still not received a letter its now been 5 weeks since. Hmmm

I spook to jessica who was so patient with me, and help me sort my problem out.Also phil was the same.thank you both.Lovely people .A Morrison.

I tried to log into my cashplus online ac and was unable to it said contact customer services which i did . The advisor told me she is not sure why i could not log in or withdraw cash and someone would call me. I explained to her i needed to top up my gas . And she seemed not bothered abt it . I asked if she knew when cashplus would call me and let me know the reason why i could not access my money. I have no gas or hot water in the house. I have just recovered from Covid. I dont really know what else i can do . Temperatures are low i am cold and my money is stuck in my account with cashplus

Well done 鉁?Cashplus you're making me realize what a useless company you are. In the last 2 weeks I've been trying to get a sensible reply to my emails. No such luck. You've caused me so much stress.馃槨

14 days and still no access to my account with no explanation.
All they are saying is I have to wait for a phone call.
This is my second review and the first one has just got ignored.
So 14days and no access to funds, please explain how I am supposed to start back up a business after Covid 19 ?????

I recently set up a small business and my inability to obtain a business bank account was causing me tremendous stress and pressure. I was unable to move the business forward and was let now by a number of 鈥榩rominent鈥?providers. Cashplus was my saviour and I couldn鈥檛 be happier! My experiences so far have been superb! Just got off the phone from a wonderful young man who happily spent 20 minutes with me while I navigated through their online system. As a technophobe I generally need a 鈥榣ittle鈥?more attention. No frustration, clear, concise ,friendly and knowledgeable – thank you!!!

I've requested bank statements for my accountant since May, still NO RESPONSE. It is a legal requirement for me to have them and they are IGNORING ME!! And this is happening because through a fault on their app it wouldn't download those statements.
GET YOUR ACT TOGETHER AND SEND ME MY STATEMENTS. They dont do faster payments so dont pay you staff near the weekend as staff eont get it till the following week and bacs payments are 拢1 EACH. I'm with tide now cos of them and get faster payments and only 20p per bacs payment.