Cash4laptops

Terence
5 years ago

Cash4laptops is an absolute scam. I received an initial estimate value of $140. Sent in my phone and for 3 weeks didn't hear back. I emailed them to request follow up, he next morning I had a deposit in my
PayPal account for $10. Expecting somewhere in the range of $140 I called to inquire. They claimed that they had emailed me a follow up email telling me of the $10 and had given me 5 days to respond. My non-response gave them the impression that the $10 was acceptable.

Ironically, they never deposited the $10 until I emailed them asking for follow up. They claimed that when they received the phone it was missing the SIM tray and had white spots on the screen. That's weird, it was perfectly fine when I sent it to them.

Complete scam, STAY AWAY!

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Robert
5 years ago

Got a quote for a iPad for over $100 once they received it they priced it for $24. Tried to talk to someone but never got an answer. Then they took the $24 back from my PayPal account. They stole my perfectly good iPad.

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Ryne
5 years ago

I hate this company. They lied lied lied.
Quote: $237
My email after inspection $ 37

Umm. Thats absurdly low. Well I asked why so low. They said we checked gazelle and they can offer $110. I say please wait until I authorize decision

They basically said okay you have a week.
I cal back 3 days later and ask my ipad be sent back. Woman was so hostile and threatened to hang up because I spoke over her.

I hope they all get rat poison in their food and their eyeballs get infected with cyphilitic maggots these scum of the earth.

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Brett
5 years ago

quoted me $153.00 for a Samsung galaxy note 2 with no scratches or anything they send me an email saying they owe me $24.00 I called complained saying I didn't want this offer and to send my device back I was then told that c.s.r. wouldn't be able to assit me I would have to deal with purchasing today is 12/30/2014 the first call I placed to them was on 12/23/14 and I have called 2-4 times a day and yet haven't got to talk to purchasing no one can seem to help with this issue how can this company still be running stealing peoples property and nothing is being done I filed a complaint with the better business bureau and I called a lawyer whom I have a meeting with tomarrow I refuse to let them steal from me…STAY AWAY FROM THIS SCAM COMPANYTHEY CHEAT STEAL AND GIVE YOU THE RUN AROUND THATS ALL

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Jaime
5 years ago

After getting a quote for $197, I sent my iPhone 5 (in perfect condition) to this company. They "inspected it" and told me it's only worth $31! Now, there's no way to get it back! I've spent over an hour on hold with no results!

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Ryne
6 years ago

They promise you a certain amount and then pay you pennies!!! They promise you will get your money in a day after they receive it–try 2 full weeks! They don't answer phone calls and/or emails. Abhorrent customer service. The worst rip-off and scam I've ever dealt with!! My iphone is now gone and I've received only a few dollars for it. Scammers!!

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Janice
6 years ago

VERY unhappy and have nothing to show but $7 when they promised me $50. I would have given the phone to my son!! A joke because they promise money you never get; they promise you will get your money in a day or two after they receive your phone and it took a full two weeks. I called everyday, never reached anyone and was disconnected each time due to "heavy call volume" Yeah Now I see why!!!! Don't use them. PERIOD!

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Walter
6 years ago

Man I wish I had read these reviews first. I was offered 279.00 for a new unlock IPHONE 5. They sent me 46.00. I am unable to get through. They do not answer text or emails.

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Shanika
6 years ago

They never return your phone calls. Don't believe any reviews saying that it worked out successfully!!! They are not true! They still owe me $261 for my 3 Iphones. They are crooks!!! RUN, RUN, AS FAST AS YOU CAN! ONCE THEY STEAL YOUR PHONES, YOU WON'T UNDERSTAND!!!

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Leon
6 years ago

On 12/22/14, I went to the Cash4laptops website, to sell my wife鈥檚 Apple iPhone 4s. She had upgraded to an iPhone 6.聽

I鈥檓 now convinced that this company baits possible clients by informing up front that the seller will receive an appropriate amount for their property. In my case, it was $124 for an iPhone 4s. That figure was acceptable to me, so I sent them the phone. The phone was in MINT condition, it holds a charge and had no damage, whatsoever. Never been dropped, scratched or any where near liquids. I also included a car charger and USB cable and charger.

I received an email that I would actually receive only $10 for the phone! They claimed that there was water damage!! When I informed them via email and by phone I wouldn鈥檛 have agreed to anything for that low amount and that I wanted my property returned, they said it was too late and that the phone had already been recycled. I find this part really annoying, because I had not been paid yet, and still they refused to return my property! They claimed there was nothing they could do!

They finally agreed to give me $20 for the phone. The chargers alone cost well over $50!

This company has figured out a way to get valuable electronic gear from people by baiting them with an amount of money that clearly they never intend to pay! The switch is when they inform the sucker (me) the actual amount they will pay, while providing no way to pull out of the deal! They have a nice little scam going on!!

I wish I could determine the $ amount that they sold my property for鈥?

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Stanley
6 years ago

Well, unfortunately, these people have figured out a better way to rip you off.
They don't let you talk to anyone!

Online, they quoted me $329 for a lightly used iPad Air 128GB. After I (oh so foolishly) sent it off to them, I received word from their 鈥渟upport鈥?email acct (they apparently don't read the many replies I sent) that they were going to be depositing $29(!) Into my Paypal acct.
I've called at least six times and everytime it鈥檚 the same: within a few minutes I get Someone who asks me for my transaction number and name. When I say I wanted to talk about my iPad Air, they forward me to 鈥渢he right department for that鈥?(since the person answering the phone can鈥檛 help me out apparently). Whether I鈥檓 nice or not (and I鈥檝e been both) I鈥檓 put on hold and at the 10 minute mark they tell me to call back another time and end the call. Every time.

Last time, I asked to speak to a supervisor. 鈥渁bsolutely sir鈥?she says and puts me on hold again.

AAARRRRGGGHH!! Three hundred dollars! I am going thermonuclear on these people.
Any suggestions for how to get around this ridiculous phone hassle, I appreciate.

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Brooke
6 years ago

These people are CRIMINALS! Do not send them your phones or laptops. I had a brand new Samsung Galaxy S5 and they offered me $373. When they received my phone, they said they'd pay me $56. I did some research and found out that this company does this scam all of the time. I called the company, and luckily they matched the Gazelle price of $190. They bait you by offering more than any of their competitors and then offer to pay a fraction of the original offer after you mail your device to them. It's time to sue this group and put them out of business.

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Dena
6 years ago

100% agree with everyone here. Offered $220 and given $17. Starting a class action lawsuit and social media campaign. DO NOT USE THIS COMPANY.

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Vanessa
6 years ago

CROOKS – offered me $163 for my iPhone 4S and then sent me $11. Tried to reach them repeatedly, waited on the phone, left message but could never get through again. STAY AWAY. DO NOT DO BUSINESS WITH THIS COMPANY – THEY'RE CHEATS!!!

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Preston
6 years ago

Complete fraud! You have 3 days to request your device to be returned, yet they are not open on the weekends (clearly stated on their website) and the weekend is included in the 3 days. So if you get the email on a Friday after 4:00 pm, you are SOL. How is this company still in business? Where exactly did their "certified technicians" get their certification from?

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Sherri
6 years ago

Bait & Switch offered 80, decided on $15 then failed to send check.

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Abby
6 years ago

Quoted over over $150 for an iPhone 5, and got $15. I am embarrassed I didn't do ANY research before mailing in the phone. I emailed about the $15, and they emailed me back saying I could call customer service. I don't intend to be on hold for close to an hour, to have them offer me $20 more similar to other posts I have seen here. I am cutting my losses, and getting the word out about this company.

Definitely a bait and switch scam regarding how much thy initially say they will pay, compared to what they give.

Shame on you Cash4Laptops.

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Mark
6 years ago

Exact same problem as A.C. I sent in a very well preserved 64gb iPhone 5. There was some wear around the edges but otherwise great condition. Their site said $307. I sent it off and received an email that they had gotten it and were looking it over. Never another word until $24 showed up in my paypal. After many calls and waiting on hold, they said they sent me an email on the 27th with my quote that I could have rejected then. I scoured my email and no such communication exists. I can't prove that I didn't get it, but I did not. They gave me another $51 but told me my phone had already been taken apart. I'm going to file with the DC Attorney General for fraud. Anyone have any other ideas?

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Grant
6 years ago

I was quoted $85 and paid $7. Calling on the phone took a long time. I was on hold over 40 minutes and had to call more than once. Was told different reasons for large difference in price. When I counter their arguments they finally said "well the market changes day to day". They are dishonest in my opinion.

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Joanne
6 years ago

The price quoted was not anywhere close to what they gave me. Contacting them via phone took several attempts and over 40 minutes on hold and my last voicemail was not responded to. They kept changing the reason for the difference in price when I told them that what they were saying was not accurate. They stated DVD drive not working and I know that it was. Finally they said the market fluctuates and the price could change 90% in one day. Very dishonest in my opinion.

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Kendrick
6 years ago

They claim good service, communications, and fast turnaround. They do nothing that they say they will do. They say if they offer you less than quote after inspection, they call and negotiate that price. Not true. They send a small check. I hassled them, called BBB, Internet Fraud FBI, investigative news reporting in Northern Nevada…they finally sent me a bigger check, which bounced. I have asked them to just the device back for months now…I don't know why the site is not closed and a few of their people arrested. Do you really believe after your experience, that they are doing good things for the environment. They are making a lot of money by ripping people off. If I could post the pic, I'd show you the bounced check. I am going to spend some time trying to get as much attention on them as I can. If my situation doesn't get resolved soon, I'll be paying them a visit in person .

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Janelle
6 years ago

I have to agree that this is a scam site, and I, too, wish that I had read these reviews before I made this mistake. I received a quote of $128 for my iPhone 4s that was in perfect used condition. I received no notice of their review of the phone, just an email from Paypal informing me that I received $10. I eventually got through to their customer service and, after much discussion, was given an additional $30. The guy on the phone claimed this was their "break-even" point and that there was a problem with my phones volume, some scratchy sounds, and some scratches on the case. That was simply untrue. He even backed down a bit on the descriptions of what was supposedly wrong with the phone. It is apparent that this company pulls in customers by setting quotes that are higher than other companies and then lies. They should be investigated and shut down.

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Belinda
6 years ago

This company is not a respectable company… They con people with fake offers and once they get your device they don't honor the price they quoted. I was told I would get $283 for a iphone 5C that was in excellent condition less than a year old . I received an email that $32 was deposited into my pay pal account…. Unacceptable. I called and after waiting 45 minutes on hold I spoke to someone and after being told a bunch of non-sense I was then offered a $100…. Still unacceptable…. I requested that they return my device and I would return the $32. I also filed a complaint with the BBB. I advised them I would not close out my complaint
Until I received my original device back in the same condition I sent it in. I would not recommend that anyone…… Unless you are hard up for pennies to sell to them. You will not get what you will be expecting.

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Nathaniel
6 years ago

Like the message below, I asked for a check. They quoted me $143 for the phone, and put $20 in the account. The phone has been in an Otter box its entire life. No scratches, etc. I sent an email, as it is after hours. We'll see.

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Joshua
6 years ago

There are literally THOUSANDS of reviews on this company being a scam. Just type in "cash4iphones scam" or "cashforlaptops scam" and you will find more reviews than you can read in a day. The two websites are the same company, and they even operate several others. They first quoted me $387 for my like-new iPhone 5s 32GB. They said on the website they would call me if they quote was changed, but instead they snuck $29 lowsy bucks in my paypal account (even though I said I wanted a check). I tried multiples times to reach them, however I keep jumping through hoops that always lead to a voicemail, but nobody ever calls back. Scammed…. it hurts. 🙁

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