Caseapp

Naomi
4 months ago

I tried to 'make' my own case with a photo. Selected iPhone SE 2020 size and noticed that the frame onscreen was a lot smaller than my phone but thought it was just scaled down. They sent me a case for the SE 1st generation–I think it's an application error on their side but they won't even talk to me about it (there's no customer service phone number!) Anyway, the case itself is thin, cheap plastic and in no way would have protected my phone anyway. There's $35 down the drain. I'm going to another store.

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Deidra
6 months ago

I ordered a skin for my macbook air. It took quite a long time to get here (17 days to the Netherlands) but it was okay. The skin is very beautiful. I would recommend it!

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Rusty
7 months ago

If I could, I would give this 0 stars. A 鈥渟kin鈥?is supposed to be a THIN CASE but instead they made me pay $40 for a cheap sticker. Extremely disappointed. Don鈥檛 waste your time or your money.

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Shelby
8 months ago

Terrible product. Cheap and it wasn鈥檛 what I had ordered. Once I asked for a return, they made it seem like it was my fault and never tried to resolve the problem. Would not recommend.

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Ramiro
9 months ago

I bought a "case" for my MacBook and waited for a little more than a week for them to send me a STICKER that was more than $30!!

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Elisa
9 months ago

I ordered a slim matte case for my Samsung S10 Plus from Caseapp Uk and I can't recommend it enough. I chose the Peach Dream design and it is soo beautiful, it looks just like the picture and it's even better than I hoped it would be. Every time I look at my phone now I'm so happy because it is just so pretty! I have dropped my phone a couple of times and it has been completely fine. I also emailed to ask them a question and the company was great at responding. My mum even really wants one now for her phone too the hardest thing is choosing which design because there are so many nice options. If you are considering using this company I sincerely recommend it – 10/10! 🙂

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Carina
9 months ago

Don鈥檛 understand the bad reviews here. Ordered one case for my iPhone 11 Pro via express shipping. It was not super fast but in those times with covid-19 it was totally fine.
The quality is excellent and look is just a I expected it from the pictures online +packaging was super cute.
Definitely will order again!

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Damon
1 year ago

Paid WAAAY too much for two cases made of cheap, thin plastic that will not protect my phone. Cases were over $20/each. This joke of a store only offered me a $10 refund total. Don't waste your money.

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Jenny
1 year ago

I placed an order on Dec 1st and paid extra for rush shipping for a custom birthday gift. (order number US901549) Caseapp ) Case app ruined our present by sending the wrong order, then badgering us for "poof" and to send photos of their failed product. I do not recommend dealing with this company. Buyer beware, they ruined our birthday gift.

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Cheri
1 year ago

ordered a custom made case, was a little worried how it would turn out but it was absolutely great! also came a day early!!

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Jonah
1 year ago

Ordered a skin for my Macbook Pro on the 25th of October. It arrived on the 29th, but the packaging had folded in two places. I wrote an e-mail to the customer service and got a reply literally within a minute! Rightfully had to send in a picture as proof and not even 5 minutes later they send me a brand new one for free!

Great customer service 😀 10/10 would order there again.

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Valarie
1 year ago

My case got lost in the mail and when I contacted case app they sent me a new one! Great customer service.

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Jonathon
1 year ago

Was not happy with the flimsy product and they refused to give me a refund and instead offered me 50% off on another case from them…. disgusting

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Shayna
1 year ago

I had an issue with an iPhone X custom case and their customer service went above and beyond replacing the product for a new one. I would absolutely do business with them again. Very impressed.

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Karina
2 years ago

the iphone skin is really bad.
In detail there is no instruction for how to apply the skin and also the glue contact is not strong enough which results to a lot of skin corners that dont stick to the surface of the phone.
cant recommend it

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Bryce
2 years ago

Well first did not get a tracking number till the 2nd week after i ordered it. Before i got the tracking number it said expect this the 14. Now i have the tracking number they have not even shipped it.

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Jonathan
3 years ago

The picture i used got placed exactly as i expected, with high quality printing. The delivery time was precise, and without ant problems. For the price, with your own original design, these covers are definitely worth it!

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Grant
4 years ago

Ordered a case and it came out super nice and fast, good customer service and an easy web tool. I suggest adding clip art to the photos! Very easy and cute 🙂

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Rick
4 years ago

No response to emails and no delivery of my product even though I paid a lot of money for 3 day delivery

Do not waste your money with this company

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Alexis
4 years ago

When you are formatting your picture for the case app design apparently you are suppose to line it up with two sets of boxes (according to a banner above) I didn't see this banner and only lined it up with one box and ended up with a picture on only 3/4 of my case. So low stars for clarity of instructions.

The case it's self is extremely cheap plastic.

The price point is off, for $36 dollars I would have expected better quality and good customer service. I was offered a discount of some unknown quantity but I did not want to spend any more money on such a low quality product.

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Edward
5 years ago

For the pricepoint, you'd think the case would be better quality! It's the flimziest thing ever – I could have done better on Vistaprint.

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Bryce
5 years ago

I wasn't happy with my samsung galaxy 3 skin. I have sent caseapp a email and thy offered me a refund. I think that's great. There are not so many shops where the service is still for the customer and not just for the profit.
I also ordered a macbook skin. That one turned out beautifully.

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Maritza
6 years ago

The design on the case was printed to large and so looked plain sloppy. Overall very disappointed

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