Marie
1 year ago
Walked in to the North Lakes branch last Saturday and had our appraisal done. After this we were told by Joel that there was a possibility that he would ring us that afternoon with a valuation. He also promised that he would email some links through for some cars that we were interested in purchasing. Nothing back from him on that afternoon. We had absolutely no problems with this as we know that it all takes time.
Still nothing by Tuesday afternoon. We emailed back and asked how things were going. We got a call back from Joel (which was good) and we had a further discussion about proceeding with things. And again he promised that he would email some links so we could look at some cars to purchase. 5 days later, absolutely no contact from anybody. Such a shame because we were ready to sell and buy through your services!!
We were very keen to use Carzoos but the service was not what they promised. Can definitely not recommend using Carzoos
Still nothing by Tuesday afternoon. We emailed back and asked how things were going. We got a call back from Joel (which was good) and we had a further discussion about proceeding with things. And again he promised that he would email some links so we could look at some cars to purchase. 5 days later, absolutely no contact from anybody. Such a shame because we were ready to sell and buy through your services!!
We were very keen to use Carzoos but the service was not what they promised. Can definitely not recommend using Carzoos
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Carly
1 year ago
I bought my car just over 12 months ago so the warranty was no longer valid. took my car to Ford when it just stopped working, only to find out the the car had been submerged in water prior to my purchase and had slowly been rusting out the gear box and clutch. The car had obviously been touched up and re-sold to me. When I addressed this issue with Carzoos they refused to accept any responsibly and basically told me it was my fault.
Ended up costing me $3000 to fix. So disappointed with the service and would never recommend anyone to purchase through Carzoos.
Ended up costing me $3000 to fix. So disappointed with the service and would never recommend anyone to purchase through Carzoos.
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Jerrod
1 year ago
Honestly can not fault them, Tyler & Macauley were unreal to deal with and made the whole process of buying a car 200 times easier. Highly recommend
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Dominque
1 year ago
There was no pressure to buy the car, best price was offered up front. Was cheapest and best value for similar cars on market at time of sale, and beat other pricing by about $1,500.
Macauley from Carzoos was greatto deal with and extremely organised. Even after the sale followed up with us and the car! Great and easy experience all round!!
Macauley from Carzoos was greatto deal with and extremely organised. Even after the sale followed up with us and the car! Great and easy experience all round!!
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Jamar
1 year ago
William at Carzoos did a fanatic job, very happy with the service and the outcome of the purchase of my Amarok.
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Taylor
1 year ago
North Lakes team provided me with my dream car, thanks guys!!
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Keenan
1 year ago
Such a simple and easy process. Kerry provided exceptional customer service and I wouldn鈥檛 hesitate to do business with her again.
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Kassandra
1 year ago
Sean and the team at Brendale we鈥檙e amazing and made big our car so simple and easy! From (I鈥檓 pretty sure it was Josh) staying back on a raining Friday evening to not rush us through our decision; To Sean making the finalization of the process so simple, easy and smooth!! Will definitely buy any future cars through here!!
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Ian
1 year ago
My first experience at buying a vehicle was made easy and trouble free with car zoos.
Sean and Ashley were very helpful throughout the quick process. I was given a great trade price and drove away with confidence in the service and back up in my new car
Thanks to the team at car zoos
Sean and Ashley were very helpful throughout the quick process. I was given a great trade price and drove away with confidence in the service and back up in my new car
Thanks to the team at car zoos
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Mitchell
1 year ago
Great choice of cars friendly staff really made getting a new car a simple and headache free experience highly recommend carzoos for anyone wanting to buy a new car I also traded my old car in and got a good trade in price. 10 / 10
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Kory
1 year ago
Sold my car – overall really simple, minimal paperwork and effort on my part. I would definitely use them again.
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Jennifer
1 year ago
Sava at Carzoos Mt Gravvatt was a legend to work with! Such a friendly and trustworthy guy, made buying my new Impreza so good
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Deanna
1 year ago
Just sold my car with Carzoos Mt Gravatt. Sava the rep was very helpful, and I got a price I am happy with. Unlike my other quotes, Sava didn鈥檛 鈥渢alk down鈥?my car in attempts to offer a low price. They even follow up to make sure the funds are received. Would definitely use them again in future. Stan
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Keith
1 year ago
I would like to share my experience with Carzoos Garden City. I went into the store to talk about buying a car, and at the time I was fairly keen. However after a few nights sleeping on it I realised I wanted to save for a house before buying a car I wanted rather than needed. As such I decided to get a refund on my deposit and Kerry made it so easy and simple. Carzoos is not pushy, their not aggressive in their sales tactics. Once I buy my house I will be coming back to buy a car through Carzoos.
As for anyone whose young and not confident with buying a car please go through Carzoos, they will look after you!
Kerry and Mark are wonderful people, they are so kind and so friendly, I feel bad for not going through with my sale, but I had to do what was in my best interest and they understood that to a point.
Thank you Carzoos Garden City for being so understanding!
As for anyone whose young and not confident with buying a car please go through Carzoos, they will look after you!
Kerry and Mark are wonderful people, they are so kind and so friendly, I feel bad for not going through with my sale, but I had to do what was in my best interest and they understood that to a point.
Thank you Carzoos Garden City for being so understanding!
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Edith
1 year ago
These guys are awesome especially Sean.. We sold our car and purchased AN AWESOME BEAST the MINI COOPER S!! Wow! Truly amazing car! Sean made our whole experience so smooth and easy, this guy truly needs a pay rise 😉 Well done guys!!
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Linsey
1 year ago
The best and easiest way to trade in and purchase cars. Sean, Liam, Macauley and the North Lakes team made the whole process so fast and hassle free. Great knowledge and customer service at all times. Would definitely recommend to anyone. Thanks again guys!
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Kristine
1 year ago
I have spent four weeks scouring carsales.com and driving all over brisbane on my weekends only to find out the car I was looking at had problems that weren't listed on the initial ad or was sold and I wasn't notified. From the moment I called carzoos everything was just so easy. Triss was particularly responsive and helpful and expedited my car's delivery in time for a pre-booked trip. He was wonderfully helpful and kind and I just wish I hadn't wasted so much time trying to do it myself. Thanks Triss. Will recommend for sure!
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Brady
1 year ago
Thank you Carzoos for a fast effective hassle-free process! A Big Thanks to Sean and his customer service. He was a pleasure to deal with. Ross H.
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Benjamin
1 year ago
Macauley was extremely supportive and explained everything very clearly, never putting pressure on to try and 鈥榤ake a sale鈥? I felt in control of the transaction and decisions on purchasing without being intimidated or unnecessarily influenced or coerced by false promises or half promises.
Great experience and really friendly, dedicated team, led by Macauley鈥檚 drive and commitment, I drove away very happy with the my purchase and the entire experience.
Great experience and really friendly, dedicated team, led by Macauley鈥檚 drive and commitment, I drove away very happy with the my purchase and the entire experience.
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Jamie
1 year ago
Kerry and Mark were amazing! They did an awesome job helping me find the perfect car to start my little family with!
They have such excellent people skills and made my experience with Carzoos and buying a new car very pleasant and hassle free.
Would buy from them again. 10/10
They have such excellent people skills and made my experience with Carzoos and buying a new car very pleasant and hassle free.
Would buy from them again. 10/10
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Chandra
1 year ago
Would 100% recommend the team at Carzoos North Lakes for the easiest, hassle free experience. Liam, Sean, Dan, Macauley all great blokes who will go above and beyond to make life easy!
Would recommend to everyone!
Would recommend to everyone!
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Kellen
1 year ago
After my car was written off a couple of months ago I found the best priced, tidy, beautiful Mazda CX-9 at Carzoos. Dan, Sean and Sharon were terrific in helping me smoothly transition into my replacement car.
So after my 18 year old daughter drove my 'new' car a bit she decided she wanted to upgrade her first car and the place she wanted to look was Carzoos. As luck would have it they had the perfect car for her in the yard at Brendale again.
So after my 18 year old daughter drove my 'new' car a bit she decided she wanted to upgrade her first car and the place she wanted to look was Carzoos. As luck would have it they had the perfect car for her in the yard at Brendale again.
The 'Buddies' at Carzoos bent over backwards to get my daughter into her new, second hand car. Once again they were all amazing – helping her to get her first ever loan organised and getting her into her car, in record time. We had limited days that she could get to Carzoos to sign paperwork and take delivery of her car and they all worked tirelessly to make sure that she could get her car on her day off!
She's so excited to be the owner of her very own Carzoos Mazda CX-5!
THANK YOU Macauley, Sharon, Sean, Liam and Dan. You Guys ROCK ?
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George
1 year ago
Thanks Triss and Lin for organizing my new car. They did a great job.
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Gilberto
1 year ago
Easy purchase
Helpful staff mostly
Vehicle transferred close to home for pickup
Helpful staff mostly
Vehicle transferred close to home for pickup
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Alec
1 year ago
Super simple and professional. Thank you.