Carpeteria Carpet One Floor & Home

We have had a wonderful experience at Carpeteria Carpet One, Jack, at the San Marcos store, is a superb salesperson who follows the entire purchase and installation process and cares about customer satisfaction. He found excellent, highly skilled installers, Lazaro and his two work persons who installed the carpeting in our home. The installation team laid the staircase carpeting perfectly, as they did the entire project, and even cleaned up afterward! It was our pleasure to receive such excellent service!

Friendly and knowledgeable service, helped us find a great carpet for a great price. Super flexible and accommodating for our install, we had to reschedule last minute and they bent over backwards to help. The install crew also did a fantastic job, very professional and left the place spotless when done. Highly recommend these guys!

I was in the escrow process and wanted to change out the flooring on my new home prior to moving in and taking possession. I walked into Carpeteria Carpet One and was warmly greeted by Robert Murphy. I knew nothing about flooring, except what I didn't like. Robert took the time to ask questions to learn about what I wanted, understand the style of the home and helped me explore several flooring options. Robert is professional, relatable, knowledgeable and dedicated. I always felt like his highest priority and most important client. Once he knew my criteria, he provided immediate recommendations on colors, styles and materials to consider. He opened up my aperture. Little did I know he is also an interior designer and his recommendations exceeded my expectations! I travel often and Robert was very responsive to emails with pictures of flooring samples, along with updated quotes. Knowing my timeline was very tight, Robert went out of his way to personally measure my floors and stairs very early on a Saturday morning. He was early for the appointment, brought several samples and took his time capturing every detail, measurement and unique angle. I shopped around, and spoke with several flooring stores. No one was as responsive and thorough as Robert. I had a quote within hours with great fidelity. Robert also guaranteed the work would be done prior to moving.

It wasn't just Robert who impressed me. The Project Manager was helpful in managing my expectations, and the installation team was on time and courteous. They were aware of my aggressive schedule and told me they would be done a few hours prior to the movers showing up. They worked extra hours and finished a day earlier than expected. The quality of the work did not suffer and we were beyond impressed with the outcome! Even in the days and weeks since finishing the flooring, Robert followed up to see how the floors were and if I had any concerns or questions. The entire process was stress free. From start to finish, and even beyond, Robert Murphy and Carpeteria Carpet One have you covered!

Robert Murphy was amazing! He was very pleasant to work with. He was very professional and knowledgeable of what he does. He went above and beyond from sale to installation – making sure that things are done on time and correctly.

If you ever need flooring, go to Carpet One on Morena Blvd and ask for Robert! He will work with you to meet your budget – that's what he did for us.

Thank you, Robert, for making our experience with Carpet One so easy and stress free! Both my husband and I love our new carpet. 🙂

Hey John Media was awesome to work with. Been Building a new Home for about a year. Talked to a lot of floor People. We went with John because he genuinely cared. And his knowledge about floors and carpeting was exceptional! John's the Best! Ralph

I'm so happy I checked this place out!

I was looking for flooring at the big-name places, assuming they would have the best prices. A friend recommended I check out Carpeteria Carpet One Floor & Home on Morena Blvd in San Diego. I incorrectly assumed a smaller business would have higher prices…I was wrong. Not only did I get the flooring I wanted at a good price, but the quality of service I received from the staff, specifically Sean Moran, was amazing. He listened to my needs and helped me pick out the perfect floor with ZERO pressure. He was there to give advise when I asked for it, and made the entire process stress-free and enjoyable. I never thought I would say that about a home improvement project!

Now for the other important part…how it looks. They helped me find contractors to install the flooring and FAST. The flooring looks amazing. The guys who installed it were so nice and professional, I would have them back again in a heartbeat to do work.

From the personable staff to the good prices, to the quality of service and installation, I would highly recommend Carpeteria Carpet One Floor & Home to friends and family.

If you desire excellent customer service when purchasing carpeting or flooring, we recommend that you contact Sean Moran at the Morena store. We purchased carpeting from him in April, 2013 and now again in December, 2016. He did everything that he could to make the process of selection and installation easy for us. He listened to our needs and recommended options, including hard surface floor options. He let us take home samples and answered questions about the alternatives. He seems very knowledgeable and is willing to do whatever is necessary to assist in helping us make the decisions without pressuring us. Both times on the day of installation, he came with the installers to ensure that things would go smoothly before leaving. The installation was very professional with even a supervisor stopping by to inspect. We are so grateful that the Carpeteria/Carpet One team worked so hard to try to eliminate stress and provide a very positive experience.

The service was fast and the gentlemen who helped me was professional!

From the start to the finish I was impressed and our expectations exceeded with Carpet One! John Medina was very helpful, answered all my questions, and assisted us with the best carpet for our home. I really liked the extra steps they take in clean up and spraying a microbial before the new carpet was installed. Our family is very happy with the new carpet, the installation process and I really like the warranty. I would recommend Carpet One to any other options based on their product options, service and warranty!

John Medina at Carpeteria Carpet One helped us find a wonderful carpet for our home that fit within our strict budget. The installers were courteous and professional. I would recommend Carpeteria Carpet One to anyone looking for quality carpet.

Great sales associate. Clean, polite, professional installers

Everyone extremely helpful and knowledgeable. Installers were on time and thorough. I will recommend Carperteria to anyone looking to purchase flooring. Very satisfied and love our new carpeting.

The guys that did the carpet were great. In and out in one day and it looks great. The hardwood floor crew did a great job on the floors but they were really sloppy with the baseboards and the caulk. It's uneven and spotty and smeared in places. It's the final detail and it's noticeably sloppy.

Sean Nolan was great. He showed me great costumer service and was there every step, answering all of my questions. The crew that came to the house did excellent work. My floors look amazing!

My rating says it all.

In October 2016 I received outstanding customer service and expert advice from your Mira Mesa team. Sean Moran listened patiently to my priorities, budget and many questions. Throughout, he educated me, traded ideas, and explained the attributes of my top options. No up-selling or pressure to decide quickly. Many weeks and discussions later – we are completely satisfied with our (Lee brand) choice. Unequivocally I recommend Sean and all the staff at the Carpeteria Carpet One – they earned my loyalty and sincere appreciation!

We had such a great experience with this company, from selecting our hardwood to installation, you can tell that they really care about delivering great customer service. I'll definitely be referring all my friends and family. Thanks!

Thanks for all you help

I appreciate the customer service from Christine Green. She exceeded my expectations. She was very polite, friendly and detail oriented. I am very happy with my new flooring.

Christine took great care of us and we are thrilled with our new area rug

There are a ton of flooring options on Furniture Row alone. I went with Carpeteria because I knew the name, they are locally owned and active in the Chamber of Commerce. These things matter to me. And the service and quality of the flooring I received was outstanding. I would recommend to anyone looking at the daunting decisions involved in replacing or upgrading floor options.

Carperteria exceeded my expectations on many levels. The customer service was friendly and informative. The installation was very professional. And the price was lower than what I thought they were going to charge. All in all, Carpeteria is the place to go for your carpet needs!

Carpet looks great!

This is the second time that Carpeteria Carpet One has exceeded our expectations. Great customer service from Gary Skyrud and communication through out the entire project. Installation was clean and on time. I will continue not only use their services but recommend them as well.

We needed to match laminate in two rooms with laminate purchased many years ago in two other rooms. No store came up with a fair match. As soon as Sean Moran saw our sample he remembered a matching product. He searched on the internet and found it. The installers were competent and when we pointed out a problem – actually caused by a previous tile installer – Sean brought in a tile team that made the whole purchase perfect. All of Sean's installers were super competent and polite. We were very impressed with Sean's professionalism, his knowledge of the products and going out of his way to make this job a smooth and successful installation. Sean made sure that the installers understood what we wanted and was always present when the installers arrived. He even showed up on his day off to ensure that the job was done correctly. We recommend Carpeteria Carpet One in San Marcos without reservation.