Car-Go Auto Transport

Gilbert
1 year ago

Its a fraud! No service, no refund and no reply. Good luck with them!

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Jarred
1 year ago

This was a horrible experience. They either never scheduled a driver (according to customer service) or scheduled one who had inexplicable problems getting to my house (according to the rep who signed me up). I had to call and email them repeatedly for several days to try to get them to talk to me. The customer service rep in particular acted like I was being totally unreasonable to want to know what was going on with the arrangements I had made a month in advance. (He literally told me to stop calling him, even though they still had no idea what was going to happen to my car.) It was a horribly stressful experience.

Finally, to pick up my car during the agreed upon time frame, I had to agree to pay more than the contracted price. I cannot believe I agreed to it, but I was stuck at that point because I was moving the next day. The car then arrived later then promised. They said the company would refund my card $50 (not the full extra amount they charged me, but $50 as a "courtesy") after I paid the delivery fee. Unfortunately, the driver couldn't take a card (which I was never told) so my husband had to run to the grocery store and get a money order so we didn't hold the driver up too badly. Literally everything that could have gone wrong with this company did go wrong with this company.

The driver (who did NOT work for them–they claim they're not a broker but they are) was the only good part of the interaction.

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Julio
1 year ago

Appalling. Paid in full, but my car was never delivered to Portugal, and all my luggage was in the boot. I think the company is under new ownership. DO NOT USE THEM!

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Krystina
3 years ago

Called them to transport our 58 Volkswagon paid for it almost a week later it still wasn't scheduled.. I cancelled it through them and called someone else she was amazing had the car picked up the next day in a very nice enclosed trailer. Tried to get a refund through Car-Go they refunded part of the money. The owner of Car-Go Auto Transport was rude to us & hung up on me. Definitely won't be recommending them to anyone. Ever!!

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Leanna
4 years ago

This was the first time we had shipped a vehicle. Pickup in Phoenix by a very friendly guy on Friday and delivered in Oregon on Wednesday. Absolutely flawless process.

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Herman
4 years ago

Could have shown a little more care towards the inside of the car.

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Kristina
4 years ago

The company was easy to work with. The pick-up and delivery were as scheduled and promised. This was an excellent and safe way to transport the vehicle.

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Molly
4 years ago

Great job on time on budget

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Suzanne
4 years ago

I have used them several time and they are very courteous, reliable and do an excellent job transporting vehicle. I highly recommend them.

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Lacy
4 years ago

The best you can hire

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Brianna
4 years ago

Cargo communicated every step of the shipment. Best shipping experience I have ever had. I will be using them for all my auto transport needs.

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Lillian
4 years ago

pam moynes at cargo autotransport was great. she allayed any fears i might have had as a first-time cross country vehicle purchaser and transporter. she was the very definition of "on the ball" and held my hand each step of the way. and i needed hand holding! i would highly recommend cargo and especially pam moynes to anyone.

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Desirae
4 years ago

We had a good experience with the customer service and driver.

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Brittney
4 years ago

The Driver was very pleasant and extremely professional; on-time and careful. Definitely recommend Car-Go Auto Transport.

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Belinda
4 years ago

After carefully reviewing and talking with several other service providers we chose Car-Go Auto Transport. On our initial call we spoke with Pam who was very polite and patient as she answered all of our questions and gave us a sense that she really new the business and left us with a feeling we would be in good hands. Pam kept us informed throughout the entire process until our car arrived safely. We would recommend there service to anyone needing auto transport our experience was a pleasant one.

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Andres
4 years ago

I would never use any other company again after using Cargo Auto Transport. I had zero problems and the car arrived very quickly with no issues. The customer service was beyond amazing! I would recommend this company to anyone who is looking for a reliable, trustworthy, no hassle company to transport for you. Cargo Auto Transport is the best of the best!!!

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Latosha
4 years ago

Fair price was quoted. They showed up on time and picked my car up from a hotel where I had left the keys at the front desk since I was flying out earlier that day. No problems with the pick up. They gave me the drivers cell number so I could check in with him on his progress. He arrived on time and delivered my car. Just as advertised. Can't beat that!

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Frankie
4 years ago

They delivered my car reliably and in good shape. I did have trouble getting in contact with the dispatch office, in order to track the progress of my car's cross-country trip.

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Simon
4 years ago

I had a one of one 1930 REO truck transported to Lockeford CA for a complete restoration and then back to me in the Memphis TN area. Everything went perfect ! Great job guys ! I highly recommend your transport company !

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Pablo
4 years ago

If anyone is looking for a company with great prices, fast service, honest people, and integrity …these are the group of guys to do business with..its hard to find a company that reflects all of these all wrapped up in one. And I depend on these guys to make it a seamless transaction from me to my customers….Thanks for all the great service, I will be doing more business with ya in the future…Troy

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Ivy
4 years ago

Simply put just a very good group of honest hard working people to work with. They really do care about doing a good job for you. I would HIGHLY recommend them to anyone.

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Michaela
4 years ago

I had a bobcat…very heavy load.. From coast to coast delivered.. When every one said they couldnt do it because of the weight in such a dense area… These guys did it without hesitation!!! Great price saved enough to have my vehicle transported too… They kept me updated throughout the whole process.. Great communicators… Highly reccomend these guys..difficult to find quality service…. But i did !! And will use them again.. And again….

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Perry
4 years ago

I was happy with the service from the beginning. They gave me a quote over the phone and followed up with an email. I went online and paid a flat fee of $200 with the remaining balance upon delivery. Someone immediately called me back and introduced themselves. I called them back with a date for them to pick up my car and they had it in PHX a few days later. Shortly after someone called me back to make sure everything was handled the way I had expected. I would recommend this company to anyone who is looking to transport any vehicle.

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Don
4 years ago

I've shipped my car several times, using other companies for overseas transports as well as ground transport of our vehicles. I have had mostly good experiences, but with my old company changing owners, I decided to look for someone I can trust with my car. The customer service with Car-Go was awesome, efficient, detailed in explaining cost and time schedule and the person who picked up my car was the same person who delivered my car. I would and have recommended them to others in need of cross country relocating their vehicle!

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Barry
5 years ago

Car-Go Auto Transport did a great job in picking up and transporting my car across country at a decent price. Will definitely use them again if the need arises.

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