Car Tyres

Useless website that returns invalid postcode message all the time but by the look of its reviews I am glad I did not got around to make a purchase.

Very poor front end customer service!

Went for a tyre puncture, the tyre was irecoverable, ordered a new one on the spot but soon after wanted to cancel the oreder. To mu surprize, it was no linger possible to cancel the order (after 10 min) and had to call customer service. The customer service spoke to the gentleman and very angrily 'agreed' to cancel the order. Very rude and unprofessional- this was second time a front desk personel did not raise to a quality service (bear minimum). I will avoid next time

Complete joke. Ordered 2 tyres, confirmed email for Halfords to fit on Sunday. Arrived to find Halfords doesn't even open on Sundays. No apology, no explanation. Only bonus is no payment is made before hand. Won't consider using or recommending them again. Spent my money elsewhere.

Arrived for fitting as advised,halfords had no record of booking.Total waste of my time,look elsewhere ,this is a shambles.

Ordered Tyres on 27th July goto Halfords on the 29th to be told no tyres have been delivered so unable to fit any tyres. Then to be told Monday they are coming I wanted my tyres sat as per email never again will I use this joke of a company..

Ordered 2 Uniroyal tyres turned up at Halfords on the date and time supplied , No trace of the order Halfords don't even stock Uniroyal . Please do not buy from cartyres.com. Halfords customer services contacted and 拢25 gift card issued to compensate for my trouble so five stars to Halfords . The more people who complain to Halfords the more pressure Halfords will be under to withdraw their association with this diabolical retailer of tyres

Yes, very nice website and very good pricing, and it ends there. I have been for my appointment at Halford. They have no record of my booking they don't have the tyres in stock very unhelpful and extremely rude.
Total waste of a day.
NOT recommended.

Very bad experience…not recomended…i've ordered the tyres three weeks ago…when i arrive to the fitting centre they said the tyres are not there…waste of time and nerves..do not use them..

Ordered four tyres for Landrover. Advised fitting time and place 20 miles from where I live, so far so good. Arrived at the fitting centre only to be told that no tyres had been delivered for me and they hadn't received notification from CarTyres.com. No 'phone number to contact CarTyres.com on my confirmation email so a wasted day.
My advice, avoid this seller and take your business elsewhere.

Time wasters. Quote unrealistically low prices for tyres so that when you turn up at Halfords they tell you they can't fit them for that price and have cancelled the booking. Of course Halfords don't contact you in advance because they are a bunch of time wasters too.

Appears to be a website just for Halfords Autocentres.
jill.mcdonald at halfords.co.uk CEO Halfords. They are a large corporation who put profit over service. Badly trained staff and appalling process when things go wrong, Stick to independent garages who have to rely on their reputation for custom.
They should have had 2 Firestone tyres delivered to fit my van on Tuesday morning . Called at due time and staff found it amusing that the order had been rejected by them as not enough profit Strange as Halfords website were offering the same Tyres with a 拢20 Argos voucher

absolute con just like all the other people promised tyres at price and then Halfords call and say they cannot source the tyres at that price. Impossible to call the website as no telephone number and no response to emails either beware

Exactly the same experience as a lot of the other reviews indicate – no tyres delivered to Halfords, they say they couldn't buy them at that price etc etc.

I took a day off work to get this sorted and after two emails to customer service without a response, I have given up.

Shocking service, avoid this site.

Should have looked here before I ordered. Mine seems to be a common story.

Took my car to the Halfords auto centre at designated time, thankfully it's just down the road. Guess what, no tyres. The reason given, sorry mate we can't buy them in at that price.

Thank you so very much for wasting my time. Why no communication about this.

Never again!

I ordered the tyre and booked the fitting appointment online, email confirmation in my mail box as I have from other purchases only to receive a call from the management at Halfords cancelling the order the next morning. The manager went on to say that the order was fake and the online company was selling items that they could not supply at the agreed price.
I have contacted the customer support line on two occasions on the phone number on their website and I have left my contact details but not had any response 48 hours later as well as also sending a detailed message setting out my issues with the purchase to the email of the customer service giving them an opportunity to reply to what the Halfords manager had said but again no response has been received.
In my experience I would purchase from an established company and not waste your time and energy buying from this seller as it just added time to me being able to receive my new tyres for 拢4 more than the original purchase price and I have invoices as proof.

Appears to be a website just for Halfords Autocentres. They are a large corporation who put profit over service. Badly trained staff and appalling process when things go wrong, Stick to independent garages who have to rely on their reputation for custom. They fitted 2 tyres for me and didn't bother to check the base of the valves was clear of material (caused a puncture), failed to weight the wheel at all and threaded a bolt and hub, meaning they bot needed replacing. have eventually had the money I spent at Halfords returned after much effort, but have had to waste much time getting it all sorted without any recompense or them paying for the additional tyres I replaced theirs with. lesson learnt!

Ordered 4 michelin crossclimate tyres. Received confirmation email. Fitting should have happened Halfords Wigan. Before arrival phoned to halfords to confirm that my tyres have been delivered, but they didn't had a clue what I'm talking about. But said that can match price from cartyres.com and tyres will be fitted tomorrow. Thanks to Halfords I had new tyres , cartyres.com absolute rubbish…

I was recommended to cartyres.com by my friend, who had managed to save a bit of money buying them online. Having had bad experiences at garages in the past I wasn't sure what to expect, thought they might try to change the price or sell me extras I didn't need, but I was wrong! I turned up, the receptionist was friendly and took my keys, advised there may be a bit of a delay as they were short staffed and I would be called when they were finished. Although I waited a bit longer (45 minutes) they called and updated me when my car was on the ramp. Overall great friendly service and I got my tyres at a great price. Very happy!

I had Goodyear tyres for one year on my TOYOTA Auris car , its not a spoirts car , it just a normal economical cr …. after ony a year the tyres are on the limit , i drove for 10,000 miles only … and the webiste is refusing to deal because as far as they say .. we are only providers and bookers but we dont deal with faults ..

DONT DEAL WITH THEM

Having read other reviews I was a little skeptical about the service CarTyres.com offered – I had already priced my tyres with my local Halfords and was going to go with them, until I saw the same tyres on cartyres.com for 拢5 cheaper per tyre! The best part was I could still go to Halfords and have them fitted – it's close to where I work – and I was able to choose a time instead of having to turn up and wait for ages. I booked my fitting date, didn't have to pay online and got my tyres fitted no problem, for 拢20 cheaper than I had originally been quoted. This goes to show how important it is to shop around nowadays – and the staff were friendly and helpful.

I booked for 2 new tyres on the front of my car. Halfords staff didn't have visibility of my order – they asked if I had paid, how many tyres and were they for the front or the back. After 70 mins of waiting, Halfords told me they didn't have the tyres – that hadn't stopped them removing both wheels from my car, and even one tyre. I had to wait for them to put the car back together, and prompt them to rebalance. I compalined and had a call from Halfords which I couldn't take. Their promise to call back hasn't been fulfilled in 3 days, & my calls do not get answered. Halfords demonstrate they have insufficient admin staff, do not track customer orders, and have no process or do not follow it, re delivery tracking. The Tyres.com web page boasts they may call you to advise of an earlier slot – this is never going to happen given the foregoing. My experience is that Tyres.com boast a service that Halfords cannot deliver.

I ordered two tyres online for fitting at my local halfords auto centre on Monday. I received an email a few days later stating the tyres I had ordered were out of stock but that alternatives could be provided for the same price. These alternatives actually had a lower fuel efficiency rating than the originals but I chose to ignore this as the tyres were needed urgently. My partner took the car to have the tyres fitted today but Halfords had not received any delivery for our order.
We received no communication regarding this from cartyres and as a result will need to order again from elsewhere. This has left us without the car for an even greater period of time not to mention the added trouble. Do not use this website.

I ordered 2x rear tyres from cartyres.com to be delivered and fitted at Halfords Autocenter in Farnborough. My Wife left work early to make sure I arrived at Halfords for my allotted time. She arrived, explained to the staff why she was there and they looked at her blankly even after she showed them the receipt email.
She left and immediately called Cartyres.com. Even after a few phone calls that go streight through to voicemail, we have heard nother.
I'm still waiting for a response and an explanation… AVOID

I ordered 2x rear tyres from cartyres.com to be delivered and fitted at Halfords in Slough. I left work early to make sure I arrived at Halfords for my allotted time. I arrived, explained to the staff member on the front desk what I was there for and he looked at me blankly, obviously wasn't expecting me. He typed my details into the computer and said there was no record of my order (despite me showing him the confirmation email from cartyres.com ). Although they were about to lock up for the day, he kindly agreed to fit the tyres anyway, until he went to the back only to discover the tyres hadn't even been delivered?! I left and immediately called Cartyres.com. I called around 6 times, each time the phone just rang and rang until a voicemail message kicked in. I left a message asking for an urgent call back about this p**s take of a situation – no response. I have since tweeted and emailed them – no response. How can they operate like this? I'm still waiting for a response and an explanation… AVOID

Like several previous reviews. This service did not work for me either.
Ordered 2 tyres on Thursday to be fitted Saturday afternoon at Halfords Auto centre Harlow. Upon arrival asked to leave car key and locking wheel nut and fitting would take 30 minutes. Returned 20 minutes later to be told my tyres had not been delivered or even ordered by the look of the paper work the fitter was holding. This was extremely inconvenient as I had surgery on my hand a few days earlier which meant I had to rely on my husband to drive for me and was only able to do this that weekend.
Called car tyres.com to inform them straight away but constantly got through to recorded message so called today to be given no real explanation as to what went wrong.
Bottom line, if you use this service double check with your fitter that they actually have your tyres there before you go there.
Prices may seem good but site is useless if it doesn't work.
Halford's really should look into this site as it reflects badly on them too