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No reponse to support tickets, no response on skype (despite seeing them available). Messaging system blocked and non-functional when I tried to contact them on their site. Just non-responsive and flat out ignored me as a customer. A sensible customer who paid them, was respectful and just wanted some support.
And on top of that they continued to spam my email practically on a daily basis to get me to buy other packages! Didn't even respond when I replied about those email either – even when I messaged them to stop spamming me, the spam just keeps on coming!
I wouldn't have imagined all of this type of negative and weird behavior in a million years. What's wrong with these people to treat a customer like this?!
Heck, I even filed a dispute through PayPal and they even failed to communicate through that system, so this just proved to me that they are shyters and you really can't trust anyone online these days. Too easy for scammy/shady companies to hide behind emails and just ignore you if they choose to.
Anyhow, they lost a good customer and $200 and now a further tarnished reputation when all they had to do is respond and show some decent customer service.
Yes, they lost that money because even PayPal saw their dishonestly and ultimately decided a refund in my favor (been going through this and waiting a couple weeks but at least I got my money back).
These are some STUPID morons! Stay away! Don't say I didn't warn you.
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