Kristie
1 year ago
Purchased a bunch of stuff, some of it in pre-order and some of it for my twins birthday in 5 days. Emailed as well to ask if I had any hope at all to receive it in time (normal time says 4-8 days). Someone comes back to me and apparently I had missed that it normally would be sent in one shipment (meaning months from now, when the pre-order things are available). But Stephen immediately said, that obviously that was not what he would do and would make every effort that I receive the kids' presents in time. Great personal customer service!
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Janelle
2 years ago
5 well deserved starrs! all good! Thnks Steph!!!