There is a way out were you can get your money back
Check my bio to get his details
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Strange . All they are fit for is abuse
Same with British Gas that they scam for.
Shame on you employees . Get in to the market place and get a job that gives you some pride instead of representing these low life scammers
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In December 2015 I was made homeless, through no fault of my own – it was over a health and safety issue. This voided my current Payment Plan with the debt charity and a new Temporary Payment Plan had to be arranged.
In the meantime I received a very threatening text message from Capital Resolve, who at the time I had never heard of and had no idea what it was regarding. So in a panic I called the number: the man explained he was from Capital Resolve it was about a debt I have. I explained my situation – jobless, homeless, down & out and dealing with a debt charity so didn't need the services of Capital Resolve. End of that…or so I thought…
All this happened around a couple of weeks before Christmas. TODAY the 19/01/2016 I have received 2 x text messages & 1 x email from Capital Resolve, all were of a threatening nature. So I called them and asked what was occuring. The man on the phone explained I'd had 30 days to resolve the payments to my creditor which I hadn't done. I replied with: I am still with the debt charity which I am happy with and that I had not long received my new payment plan after the Christmas break when most places shut down – also that I'd sent the cover letters, re. the payment & debt charity details, offering a minimum payment just a few days prior to this phone call. Apparently Capital Resolve INCLUDE PUBLIC HOLIDAYS (Christmas) IN THEIR 30 DAYS despite most of the UK grinding to a halt!
The rude man then explained that Capital Resolve could do what StepChange are doing, again I explained that I am happily dealing with the debt charity. He then threatened me with 'debt recovery' if I didn't offer a payment and my card details to them as soon as possible!! I hung up and will never be answering any texts/emails/calls from them or calling them again.
They are nothing but bullies! I am not even dealing with Capital Resolve yet they still harass me? This is just wrong.