Canon Australia

Recently purchased an EOS 6D MK2 as a replacement to the Mark 1. There is quite a jump in the tech of the Mark 2 and some aspects seemed a little confusing. I called one of the tech support team, and they were fantastic! Guided me through what I needed and presto! As good as the Mark 1 was, the successor is streets ahead and I couldn't be happier. Great product, great support – thanks guys!

Was recommended to buy Canon iP110 portable printer – it's crap, won't work without both colour and b/w cartridges. Nearly 12 months old it stopped working. Five calls to Canon 5 – twice cut off after waiting on hold for over 30 mins, finally got through after 43 minutes of "we will be with you shortly." Three promised return calls from support, (the first guy was so rude), finally I threatened with Fair Trading, guy rang but was extremely rude to the point I told him to speak to me nicely or I would report him. he blamed Telstra on the problem, which it isn't. Never buy from them again.

Ordered a replacement lens cap for one that had been misplaced and the shipping was free and arrived with me in Sydney the next day. Very impressed. Thank you Cannon Australia.

I love canon products – extremely reliable for me. My last printer/scanner is 10 years old and still going. My next printer will be a Canon. Same with cameras.

Shame about the other two reviews – hope Canon takes note.

I recently purchased the PIXMA ip8760 and it is not what I thought it was. I expected for the price that it would at least copy or flatbed scan as my last high res canon printer MX726, which was also 9600 x 4200 dpi, did everything for half the price. Which unfortunately they have discontinued now and it seems they want you to purchase 2 products now to get the same results. Canon do not offer anything comparable to the MX726 today as the highest resolution on their mulitfunction printers is 4800 x 1200 which is not great for fine details in photos. I thought technology was to improve not get worse! Sadly as with many companies now Canon are all about money and not the customer needs or experience. This printer to me is now just a cumbersome single function printer. I suggest looking into the EPSON mulitfunction Expression A3 printers. Same price with the extra functions. I wish I purchased one of those!!!! Dealing with Canon has also been a horrible experience鈥?.they do not accept returns, well they say they do but they expect you to pay for the return postage so from Perth to NSW is approx $65 so DO NOT BUY ANYTHING FROM CANON ONLINE! Purchase from a store if you can so that you can return it if you are not satisfied. Canon online would not even allow me to return it to the Canon store in my state. I have always purchased Canon printers for as long as I can remember. This will now be my last.

This printer has had very little use in 2.5 years and now when I turn it on, I get error code B200 which means the print head is broken. Not only that, but it will not even allow me to scan or fax which does not require the print head! Complete waste of money! I've tried all the possible fixes online, all to no avail.

Great site. Its official. All Good!

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