Candiamar

Lydia
1 year ago

Shocking company…total rip off merchants..avoid

We did trip to Santorini from Crete

1) breakfast didn鈥檛 incl drinks as we were promised

2) breakfast was awful as well

3) our guide ( Yelena…short with cropped red hair) was horrible ( as I will explain)

4) we were put on a mixed German/ English bus..and told by guide we all could not talk..trip of silence !

5) lunchtime…we were all pushed by the guide to eat in this one restaurant in Faria ( seemed like she had a deal with them..who knows)..they were rude in the restaurant there are loads of other nice ones ( we went to Pelican up the road was lovely)

6) Also there was trouble in our group..we had all been promised trip to beach as part of option…with a trip to volcano ( optional and chargeable)…guide denied all knowledge of offering beach so it wasn鈥檛 available
Young kids in our grou0 disappointed

Guide ended up giving free volcano trip to the 8 in our group ( approx 30) who kicked off most re not going to beach

They told us they were getting it free..I confronted Yelena ..she got nasty and I quote shouted at me 鈥楧O YOU WANT TO GO IN THIS TRIP OR NOT鈥?

She then turned to the Russians ( the 8) and hissed 鈥?I thought I told you not to tell anyone !..truly shocking

7) volcano boat trip naff..save your money

8) ferry back awful food for tea..cold sausage in a bun..again no drinks!

…found out on the boat looking at reviews this company ( including this guide) of unhappy customers…on numerous occasions..
Including the 鈥?promised beach trip鈥?.. so she lied saying she didn鈥檛 know

You have been warned by reviews DO NOT GO NEAR THIS COMPANY or this guide

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Annette
2 years ago

Please, please save your money and don鈥檛 book a trip with Candia Mar. Advertised as 鈥榣uxury鈥?super ferry Golden Star with breakfast and evening dining included. Actually preheated 鈥榤icrowave鈥?meals stacked on trays. A shambles on arrival at Athininos Port in Santorini where hundreds of people jostled to get on buses. Our bus was old, with minimal air-con and had broken seats. We were promised an English speaking guide, we got two Russian guides, one of whom spoke English well but gave a much shorter commentary than the other Russian guide. We lost our guide altogether on the return from a beach which was advertised as Kamari beach with crystal clear water but was actually Monolithos beach, dirty and polluted. Then in the shambles of organisation on the return to Fira a Polish guide got on the bus and told us she would only be speaking in Polish as it was her bus! Santorini is beautiful and worth a visit but not with this operator. To ad insult to injury the 鈥榤icrowave meal鈥?on the trip back didn鈥檛 even include a drink, on asking the staff just shrugged shoulders. My complaint letter to Candia Mar SA as yet has had no response, judging from the other terrible reviews I don鈥檛 think I will get one. We paid 拢218.00 for bad food, bad guides and a polluted beach. All the good parts of Santorini can be visited using other operators – my advice, don鈥檛 touch Candia Mar SA with a barge pole!

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