Canaccord Genuity

This is not about my experience per se although I do have investments with them since they bought out my original company, and I have been looking for info on this new company. I just don't understand how they can have a 3 star rating here when the only two reviewers have given only one star. Can Trustpilot explain? I have awarded one star now so I don't have any effect upon the ratings given by others.

Don't waste your time or invest your hard earned dollars with them. They don't care unless you are a high yield investment portfolio. Worst mistake I ever made was having them handle my investments. I can't get anyone to return my emails and/or phone calls. Even been turned down as to having another advisor handle my investments. My investments have continually lost money since going with them. I would never recommend Canaccord to anyone. They have basically forced me to transfer my investments elsewhere and lose further money.

In 2010 I received my mothers inheritance a lot of money for me an invalid pensioner since 1972 and went to Canaccord genuity they bought shares for me and wrote a written guarantee on their value ie that as at end of 2013 theyd refund any loss on those shares The shares had by this time fell to close to nothing but theyve never honored the guarantee and I lost the lot.Can I add its not surprising they started to fall as soon as they bought them for me as I now know that their advisor was a seller of that stock personally immediatelly after I bought,,, a large holding too and he sold all of it that he held at Canaccord according to their managing director,so it appears he wanted me to buy a stock his own actions demonstrate he thought not much good,infact did he get me to buy in the hope id push the price up for him?Anyway canaccord nonetheless franticlt defended his behavior over and over again and remain adamant the guarantee not only will never be honored but that im immoral for even thinking it should be honored