Campaigner Email Marketing

they have all the features that we need. we use their open API with their automated workflows and it makes a lot of our tasks much more efficient. highly recommended.

Very unprofessional Service.

I am customer for few years now, always paid my billing in advance for a very expensive plan. In their website customer are able to do the upgrade but there is not the option to do the downgrade. Due the COVID19, in March, I asked to downgrade my account as my business stopped. Nobody replied for one month since someone called Colin did it. He said that he was working on the downgrade and proposed me the plan that I accepted. It never happened. In April I was charged even more than the usual plan, in May I was charged TWICE!!! I amending many emails asking for about 450$ of refund and they are rolling around, nobody replies at my email and when they reply is just to take joke saying that they are working on it but nothing is changing. It's ridiculous. Stay far from those cheating company.

Not just there for fancy purposes..it is essential for email marketers..teaches one how to send email to the right person at the right time..Just took the course..very interesting.. learnt alot of things on it .馃挴

You are forced to enter payment details for trial and you cancel you must phone. You cannot cancel via the platform.

We had used Campaigner by Protus for about 2 years and decided to prepay for a year to receive an 18% discount. We prepaid $2,952 in January 2019 but starting the next month we had significant delivery issues with Gmail blocking delivery and overall open rates in the low single digits. We had reached out to our account rep and tech support numerous times to discuss the issues. On three separate work arounds we completed their recommendations and followed-up with subsequent blasts but continued to have delivery issues and very low open rates. We contacted Campaigner and asked for refund for the unused months and they denied the request because under the prepaid contract there are no refunds. As a result, we reversed the charge and they immediately blocked the account, they then disputed the charge and still have not reopen our account or contacted us.
Knowing this I would just warn others to not subscribe to their larger plans, stay month-to-month and expect the service to deteriorate over time. It would take about 5-7 days for tech support to respond to emails.

Unsolicited spam

This site is associated with nuisance spam e-mails that I have received

campaigner.com is an email service provide and therefore not responsible for the content that its users send. However, they responded professionally, which is notable by itself, to a spam complaint. And I have not received any more spam sent via them.

Reputable email marketing provider.

Bad site.