I was nervous, as kind of like taking a car to a mechanic, there is no guarantee you have beyond seeing a fixed product. Most people would just trash a seven year-old computer and buy brand new.
Richard spent the time talking to me, the time to get to know my machine and eventually fixed it without needing to replace any internals. He then proceeded to inform me of the details of my computer and gave me a future plan of how to keep it operating at full capacity.
He completed the job in less than 24 hours!!
If you have a machine that you're thinking about replacing, it would be more cost effective to take it here to see about getting it fixed instead of wasting money on something brand new when the old machine could keep working for a few more years.