Caisse Epargne

The CE in Charente don鈥檛 even deserve any star. I have been with the CE for a very long time and only have praises for my local branch in Bruay/Escaut, part of the Hauts de France CE. The staff there have always provided me with a first class service. They are quick, efficient and solve any pb in no time. I cannot fault them. After having bought a property in Charente, I was advised to move my accounts in the region. I am so pleased I didn鈥檛. When I asked for advice on the procedure, the local branch manager in my new town: Chalais told me: 鈥業 have enough to do as it is鈥? This was not a good start and left me cold.
In the difficult times brought upon us by the Covid virus, they were not open- fair enough . But in the de confinement stage in a green zone, they still couldn鈥檛 open: they cannot clean their premises???
Whilst everyone else is pulling their weight to get this world going round, I can only name and shame the Caisse d鈥橢pargne in Charente.

Awful bank. I don't 'like' any banks, but this lot make Barclays seem efficient, effective and caring (must be bad!!!). Ridiculously high charges; misinformation given, contradictory information given (in person, in-branch), hidden charges, charges when they said there wouldn't be charges, made-up charges..outdated and unwieldy systems: the online banking system is risible, as most things have to be followed up in person in-branch, but we despair of going into the branch (Bellac, 87) because the personnel are always changing and never seemed to have been trained fully. They have never resolved one issue for us, we've had to do it ourselves. Every year they send us forms to fill in about our tax residency, then deny we have returned them and threaten us with the possible fines for not returning them. Also they have made some quite costly errors and we have never received a centime back.They claim to have posted bank cards out (twice, and despite telling us at he time that we must collect them in-branch), when they haven't arrived we complained and were charged for 'replacement lost cards'! Ditto with a PIN. I only have the time to write this because I am waiting for their online banking to come back online ('sorry for any annoyance caused. Right.) One word. Don't.

Worst bank ever they took advantage of me just because I don't understand everything in French, not for strangers. So so so disgusted and disappointed.

The worst bank is St sebastien sur Loire. I'm Currently unemployed and hardly have enough to get by, hence an overdraft on my account, worst decision to be honest. I was charged a whopping 265 euros of fees on my account, for being over my overdraft limit (Thanks to Pole emploi) for just 4 days! Rubbish service too, I talked to my counsellor and asked the bank politely for a refund, however the directrice offered us a deal… to give me just 100鈧?back only if I take out an insurance with them for 5鈧?a month for a year! the worst thing is that the directrice refused a meeting with us today to discuss it further she said I wont do anything!! cant believe I'm being treated like this. horrible Its stealing from the poor. Our next step will be the Service relations clientele!

Normal bank no pbm

This is the worst bank I have ever dealt with. We have been trying to close our account now for 6 months. When our business closed end Jan 18 we requested closure, 1st they said they wanted confirmation from the tax office we had paid all taxes. This was done, then they wanted our accountant to confirm closure. This was done, then they made us sign written forms, checked by solicitors in the UK we had done everything.
After 4 months they released a large part of the funds, 2 months on we still cannot close the account and get our funds. I have written 3 times to the Director of the bank, ignored, our business contact ignores us, yet still they charge us fees, in time our funds will all go on fees. Never ever use this bank

This bank represents the worst banking experience of my life.

They promise full functionality on their website, but the only thing you can actually do is check your balance – all other transfers, payments and direct debits have to be ordered via an email to your personal contact at the bank, and usually involve a face-to-face meeting, with additional documentation needed. This is a complete waste of time – but they get to charge you for each transfer, which comes as an addition to your monthly fee.

Beware; you are working for them, to facilitate their process, not the other way around – they don鈥檛 understand the concept of the 鈥榗lient鈥? Their customer service is easily the poorest I鈥檝e ever witnessed.

Their counter service is aggressive, racist and rude. Perhaps they are just as impolite to everyone, but anedoctal evidence suggest a strong streak of xenophobia.

After a series of sky-high charges, we moved our account to another, more modern bank in France. It鈥檚 half the price.

Do not sign up.

!Voleurs,manipulateurs!!

Now that I want my account to be closed 14 days before changing to a new month – I don麓t hear from my bank-manager in 11500 Quillan.

I told him that I don't wan't to pay for 1 more month of fees, and I don't hear anything back.

Safe online banking. Good services.

Tr猫s s茅curis茅, fiable.

Bon site, gestion de ses comptes en ligne facile, s茅curit茅 des donn茅es saisies ok.

SITE OBSOLETE

Tr猫s bon site. Pratique, s茅curis茅. Leur comptes 脿 terme sont bien plac茅s.

Troppppppppppppp ch猫re

Bon site / Banque Correcte.

Site bancaire s茅curis茅.

site s茅curis茅

all is ok

Des voleurs, trop long 脿 expliquer…. je ne recommande pas du tout pour les jeunes mais plut么t pour les aguerries.

Bon service, quand il veut bien marcher. Service indisponible, d茅connexions intempestives… un peu marre !

securis茅

site s茅curis茅 et pratique

Site de banque en ligne, bon service clients.

banque en ligne s茅curis茅e, et tr猫s pratique.