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I had no problem getting through on the phone, apart from the usual 'press 1 for yet more music..' which is normal for just about any size company. I'd certainly consider buying from them again.
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One through we are told to email support, not help at all!
Also the hold announcements, initial answer phone and the guy who eventually answered were all the same person… probably a one man operation out of some kids bedroom!
We had to go to our bank and report it as fraud before we could get our money back.
The positive reviews here are clearly fake!
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Due to Christmas we were unable to unpack the package until around a month after it had been delivered but thier approach was that they accused us of both switching the item and refused to refund.
Lesson learnt you pay a cheap price and you get a cheap level of service.
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So he says I will do you a deal on another one, so he persuaded me to buy the other one for 拢223.00. I was at work at the time and could not check other retailers. So when I got home I checked online and guess what…… currys were selling the exact same item for 拢50.00 less than he charged me.
I tried to call them and was spoken to in a disgusting manor by a young person, they actually hung up on me and told me to send an email.
So I emailed them and they still have not contacted me whatsoever, I called again and asked top speak to the person who actually called me and they were unavailable.
The only time they want to speak to you is if you are spending money….
Total rip off merchants BEWARE !!!!!!!!
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