Marcus
1 year ago
I recently ordered a bridal dress. The shipping was on time. however the product is so poorly done, very untidy. The quality of the material is very cheap. The stitching and cutting is so bad, i never expected it to be this bad.
Please do not get fooled with the prices, I would strongly recommend not to order any dresses from this dealer. Once they get their money. They do not care about anything. They bluntly replied that they would not refund and did not bother to respond after that.
Please do not get fooled with the prices, I would strongly recommend not to order any dresses from this dealer. Once they get their money. They do not care about anything. They bluntly replied that they would not refund and did not bother to respond after that.
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Susan
1 year ago
I got a great experience. I ordered my dress and veils from this site and they all appeared exactly as on the picture. Satisfied my needs and needed no alterations. Thanks!
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Bridgett
1 year ago
I was nervous about shopping from online retailer for my wedding dress and bridesmaid gowns but I decided to take the risk. Fortunately I am happy I did. I loved the dress. Fast shipping was great. The package was very good. Quality of dress was wonderful. Thanks
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Maria
1 year ago
I appreciate their excellent experience. There were some errors in dress, but customer service was fantastic to work with, quality of work and product was fabulous.
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Brandy
1 year ago
Thank you so much it arrived on time. My gown is very stunning i got lots complements i feel beautiful yesterday. This is lifelong memories Thank you very much. Here's my wedding gown
I cut my head this picture for privacy. Thank you so much. Glad that I purchased here.
I cut my head this picture for privacy. Thank you so much. Glad that I purchased here.
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Jennie
1 year ago
Bought a veil and a dress from this site. Delivery times didn't bother me. Really good products at a fraction of the price. They tailor everything and it usually fits true to your customized size. I absolutely would recommend this company to anyone.
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Travis
1 year ago
I really appreciate bycouturier customer service. They responded immediately to my questions and helped me solve my solutions. I was surprised by the quality of the dress I received. Very happy experience!
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Alison
1 year ago
I have ordered 2 dresses from bycouturier. Both times I had an amazing experience. The dresses were beautiful ,fit perfectly, and arrived very fast! Very impressed with the work!
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Latrice
1 year ago
My mother loved the dress I purchased for her. She received the dress and it was more than beautiful. Time, Quality and color was perfect. Will refer friends and use again!
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Jameson
1 year ago
I am shocked seeing so many people being scammed. I ordered my dress in January and received it in March. It was a bit big but I've lost some weight. I went to check their website just for fun now and I see it ha been taken down. I am happy with my dress I am sad so many people were taken advantage of
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Alfred
1 year ago
This company is a complete scam! My dress came and was hideous. Nothing like the pictures on the website. They swindled me completely and I wish I wouldn't have purchased here. Just got to David's bridal. They wouldn't refund me at all and are complete scam artists! The ship time was crazy long and they never even sent me confirmation of my purchase. The dress smelled horrible and one sleeve was shorter than the other. Completely repulsive!
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Emanuel
1 year ago
I had 2 weeks to find my gowns .I got in tuch with bycouturier's customer service and told these women my situation, and that I wanter the perfect wedding derss and needed it in less then 3 weeks, and these ladies made it happen for me. They are great.
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Silvia
1 year ago
It took me weeks to find the perfect wedding gown.I loved the dress! It fit perfect & was beautiful. Very nice company and quick delivery. Will buy again!
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Cedric
1 year ago
Wow! I am completely taken away by the reviews I've just read on this website! I found a dress I liked and wanted to purchase it, however I had a couple of questions regarding the wedding gown. I emailed them twice and still got no reply after 24-48hrs. Everytime I tried to use the live chat, there were never any agents available. They say they are based in London then have a Hong Kong address. I am literally shaking my head! What would have been the worst part was the fact that the wedding Gown I was going to purchase was in no way cheap. I am absolutely grateful for these reviews! Some reviews however did seem fake so couldn't tell whether bycouturier was a scam or not however I came across a review that mentioned exactly what I had been experiencing! Really hope this helps some of you who may be experiencing the same thing. Do not use their website and use your money elsewhere!
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Ruben
1 year ago
I ordered a dress thinking that the website looked legit. Little did I know that all the photos of the dresses from ByCourtier are stolen from a Russian fashion store. When I finally got my dress, it looked like something you would buy from a costume store, and it did not AT ALL match the photo online. Everything about this store is fake. Even its address. It claims to be London-based, but if you search up the address from the website, it's actually just a dry cleaners. Save your money guys!!!
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Elisabeth
1 year ago
I have ordered a gown and a pair of shoes, along with accessories for my wedding , everyting wa delivered faster than I expected and the quality is great, I was very pleased with all of it.
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Crystal
1 year ago
I ordered a wedding dress from bycouturier despite the negative reviews about the return policy. I was a little nervous when the dress didn't fit me right. I received the dress within three weeks and it didn't fit. I immediately contacted them and decided to send dress back. Because I realized I need to try dresses on rather than order online. After they received dress and the refund is in my bank account. I have to say they are very efficient.
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Dusty
1 year ago
I absolutely would recommend this company to anyone. I was a little skeptical ordering this special occasion dress online, but i couldn't be happier with ht finished product. Customer Service was very helpful and the quality of the workmanship is beautiful. The dress came exactly when they said it would and the packaging wasexceptional to keep the dress perfect for overseas shipping
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Isaac
1 year ago
I ordered a dress paid for express shipping, never got it. I am going back to the website, I don't even see my order on file. There is no need to waste time explaining. SCAM SCAM SCAM!!!
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Sterling
1 year ago
After searching the internet for my dream wedding dress I found exactly what I was looking for. The price seemed ridiculously cheap, but the quality is superb and beautifully made…..even better than the pictures, I would recommend this company to anybody.
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Shauna
1 year ago
Tutto bene! Totally ok!
Le scarpe ordinate sono risultate come quelle sul sito. Tempi di consegna rispettati. Soddisfatto!
Le scarpe ordinate sono risultate come quelle sul sito. Tempi di consegna rispettati. Soddisfatto!
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Chad
1 year ago
I've been trying to cancel my order with this website for ages. They took my money, and now, no one is replying to any of my emails. Customer service is a total scam, and I'm looking to take action if I don't get my money back soon. If a "rep" from this website sees this, refund order 6753 IMMEDIATELY. This website is a complete scam, do not waste your money!
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Jillian
1 year ago
I purchased a dress for my friend wedding. I received my order in a timely fashion, but I have some questions as I had a lot of tulle layers. I gave four stars, because the customer service helped me to solve the matter promptly.
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Kristina
1 year ago
Bycouturier is a comprehensive website with so much selection to offer.You pick the dress you want in the style and the color you want it to be. You can save yourself the headache and the wasted time looking for something that you may end up not wearing.
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Debra
1 year ago
I ordered a couple of sizes up at bycouturier and was so pleased to receive them fast. Wasn't too sure about the colors online. I fell in love with this dress as soon as I saw it. They made me a custom dress that fits perfect.