By | Simple

Donovan
7 months ago

Phone call made easy with Adam. He was easy to understand, knowledgeable of the products and very accommodating! Thanks Adam!

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Alexandra
8 months ago

I wish I did not have to give a star even one is good not sure where my last review went but I posted a week ago awaiting on product to arrive order early for a birthday present never arrived… there don鈥檛 answer emails back to you TOTAL SCAMMERS stay away. In the hands of PayPal I will place a review every week till I get refund.

Please stay away from this shocking company that claims be UK base but import goods aboard which can get half the price

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Rachelle
8 months ago

Please do not order from this website, the returns policy is shocking!. Waste of money!.
You think it鈥檚 in the uk and it鈥檚 not!.

You get the same products on eBay for half the price.

PLEASE DO NOT ORDER FROM THIS WEB SITE

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Landon
8 months ago

Absolutely rubbish do not buy from theese con artist I received a product that I paid 180 pound for honestly it looks like it鈥檚 worth 5 pounds I wasn鈥檛 able to get a refund because the item wasn鈥檛 damaged .. for that money you should have the option to return if your not satisfied but this doesn鈥檛 come under there returns policy absolute scam

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Chrystal
8 months ago

I really wish I'd read these reviews before I ordered. Echo what a lot of other people have said. Was a present for my niece – ordered 2 weeks before her birthday but the presents arrived well after her actual date. Arrived in two separate packages on different dates, poorly wrapped and the cheapest looking gifts i've ever seen. Ending up having to throw the cheap tat away and get something else. Avoid, avoid, avoid!

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Gregory
8 months ago

I ordered a pack of 3 remote control electric candles. Received a box of electric night lights instead at half the value. They have not replied to repeated emails, and i am now trying to recover my cost through my credit card.
Stay away!

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Abel
8 months ago

IT IS A SCAM – I ordered binoculars – weeks and weeks ago. No reply to emails, nothing – no support email address. Clearly their reviews are a hoax and because their website is fairly convincing they are getting away with criminal behaviour. DON't GIVE THEM YOUR MONEY.

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Taylor
8 months ago

Scams, don't fall in to this scam bags, company. I ordered gym equipment after 20 minute want to cancel it won't let me, emailed them I have been told your order is already processed its on the way, 2 months is gone, didn't turned up. All thier reviews are faked in them website. All reviews is from 3/12/2109, copy and pa's. 0

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Sheri
9 months ago

Hi guys after reading all the reviews on here I assumed it was a scam like everyone else mostly due to the lack of information.

However, the day after a logged a dispute with my bank about this transaction – the resistance bands I ordered arrived.

To be fair they seem a pretty good product for the price but have yet to stand the test of time. Feel a bit embarrassed assuming this was a scam and logging a complaint.

JUST TO BE CLEAR THIS IS NOT A SCAM COMPANY THEY ARE JUST HAVING DELAYS DUE TO COVID 19. Although I agree the poor communication was not excusable so I will give them a 3.

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Samuel
9 months ago

Same as everyone else. Complete scamming b******s. Ordered at the beginning of April resistance bands. Nothing. No replies to emails. Any good reviews on this regarding customer support must be fake. No number to actually speak to anyone. In process of reporting to watchdog

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Nicolas
9 months ago

SCAM. Avoid them at all costs
It's funny how this company has time to report all their negative reviewers to Trust Pilot for allegedly "breaching guidelines", but yet have NO TIME to actually respond to the people that have paid them for products that HAVE NOT TURNED UP.

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Keisha
9 months ago

Love the product and the woman who is their sales rep.

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Cheri
9 months ago

Though it was a very poor experience,
RC car has finally arrived, not what I expected, packaged in polystyrene with no external box or instructions, very cheaply made in China, certainly not worth 拢63, bought an alternative from amazon for 拢106 and the difference between the two is astronomical, will not be dealing with this company again, BE CAREFUL if you intend to purchase.

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Sheena
9 months ago

Originally I posted that it was a scam as it took really long to arrive plus no replies from customer service.

To my surprise they turned up the other day! Still a pretty shoddy experience.

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Victor
9 months ago

I purchased exercise equipment at the start of April, after a few weeks I chased up my order and was provided with a tracking number which does not work. Since then I have chased up by email and no response at all. This customer service is awful, my account was debited at the start of April and still no goods.

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Stacie
9 months ago

I would like to report this website buysimple.co.uk as a fraud. This company was selling some exercise equipment, which I bought for 拢30. Since then there is no update regarding the delivery of the order. I have been writing to the customer support email but there is no response. There is no telephone number on their website and the physical addresses mentioned are fake.
Please be careful.

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Abraham
9 months ago

You are a bunch of scamming bum wipes!
AVOID THIS COMPANY LIKE YOU TRY TO AVOID THE MODERN PLAGUE

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Dena
9 months ago

Great products – completely USA made.
Great customer service!

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Lamar
9 months ago

Where is my order? I ordered my product nearly 2 weeks ago. I have emailed buysimple with no response, my tracking number does not even work, no email updates or texts. Will not be using again, seems like a scam.

AVOID THIS COMPANY!!!!!!

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Ricky
9 months ago

Where is my order ? It鈥檚 been awhile now and no update and no tracking order given to me ???

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Milton
9 months ago

Purchased an item in good faith on the 31st of march. Still waiting for it to arrive. They have not responded to any contact I have tried to make and the shipping code provided points to a Dutch site that says they have not received the package from the sender. Also seems that anyone raising a negative review to try and warn others is being blocked. Trust pilot you can verify my open case with PayPal so I do hope you post this as I thought the point of your site was to enable customer to buy with trust!!!

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Skyler
9 months ago

Rubbish!
I ordered an item in March and am still awaiting it. They no longer respond to emails. AVOID at all costs

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Beau
9 months ago

This lot wont answer your emails, claim not to operate under the Distance Selling Act, and I agree with the other Customer review that their Web site reviews are fake. AVOID.

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Cortney
9 months ago

Bought 2 bat flash lights, traking number didn鈥檛 work emailed them no reply. Got a reply eventually with a different Tracking number that said shipment was cancelled in China, emailed and then they told me the parcel had tried to be delivered 3 times but no one was in. This was during the lockdown so I hadn鈥檛 left my house in 5 weeks, so this was a blatant lie. Final nail in the coffin 30 days after order I had a card through the door from my local post sorting office that they had an international parcel for me which has a 拢15 customs charge to pay on it. Total bunch of crooks will not refund will not reply to emails. I would recommend that no one buys anything from these cowboys.

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Josephine
9 months ago

Terrible service, bought product over a week ago, still not received tracking number after asking for it numerous times.
Stay away !

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